What are the responsibilities and job description for the Massage Therapist position at Indian Pueblo Cultural Center?
Position Summary:
The Massage Therapist is responsible for providing Swedish, Deep Tissue, Pregnancy, Hot Stone, Reflexology massages along with other certified modalities and body treatments to clients.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
- Performs professional quality massage and body services that meet the Rainwater Wellness protocols.
- Adheres to company and departmental policies and standard operating procedures and applicable laws and regulations.
- Able to effectively communicate with guests, spa management, and staff.
- Designs specific sessions based on members or guests' individual needs.
- Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
- Creates excellent member/guest experience through friendly and helpful attitude.
- Utilizes other approved modalities.
- Communicates various promotions to clients.
- Follows all practice policies and protocols.
- Assists in the cleanliness of the location (therapy rooms and common areas).
- Become knowledgeable about the facility and its amenities to effectively communicate with clients.
- Completes SOAP (Subjective, Objective, Assessment, and Plan) documentation accurately and completely.
- Maintains good communication with co-workers and maintains a positive and professional work environment.
- Performs other duties as required.
Minimum Qualifications:
High school diploma or GED required. 1-3 years of massage therapy experience. Customer service experience in a day spa or hospitality environment. Must possess an active Massage Therapy license and adhere to local and state licensing laws and regulations. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation. Native American preference will be given.
Knowledge, Abilities, Skills, and Certifications:
- Ability to explain treatments to clients.
- Ability to provide efficient, well organized and able to handle a variety of duties simultaneously.
- Knowledge of occupational hazards safety rules.
- Excellent customer service skills.
- Strong team player.
Physical Demands:
While performing the duties of this job, the employee regularly is required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Must be able to sit, stand or kneel for extended period of time. The employee is required to stand, walk, bend, stoop, kneel, crouch for long periods of time. Ability to perform repetitive motion for long periods of time. The employee must be able to lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed in a retail and spa setting with a moderate noise level. Evening and/or weekend work may be required.
