Receptionist, Dental Hygiene Clinic/Administrative Assistant, Health Sciences

Description

This position works under the supervision of the Associate Dean, Health Sciences and Dental Programs Chair. This person will function as a part-time receptionist in the dental clinic, working with the IHCC Dental Hygiene/Dental Assisting faculty and students. This position is responsible for opening and closing the IHCC Dental Clinic, scheduling and confirming patient appointments, and use of an electronic patient documentation system.

This person must be capable of strong written and verbal communication skills, entering and retrieving information from the institutional systems, responsible for scanning documents, processing and collecting fees for dental hygiene billing, submitting maintenance requests, and creating purchase orders for office supplies. Other responsibilities may include general office duties and provide administrative assistant support to other health science programs, as needed.

Vision:
Indian Hills Community College is dedicated to empowering students and enriching communities, preparing leaders who are ready to tackle the challenges of tomorrow.

Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment, and regional economic advancement.

Values:
Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.

Minimum Job Requirements

• High School Diploma required.
• One year minimum relevant work experience preferred with experience in medical and/or dental desired.
• Post-secondary administrative assistant or office management education preferred.
• Must relate in a professional manner with people and have the ability to follow detailed instructions efficiently.
• Must have excellent computer/keyboarding skills, including patient scheduling and electronic patient documentation software, outgoing mail, and e-mail.
• Must have strong telephone and customer service skills, good organization, ability to multi-task, and good personal interaction skills.
• Must be able to work independently to carry out projects and tasks.

Work Performed

• Complete administrative duties and serve as receptionist to IHCC Dental Clinic.
• Follow IHCC policies and procedures.
• Follow IHCC Dental Hygiene Clinic safety protocol.
• Work closely with program chair and faculty.
• Communicate effectively with students, patients, staff and faculty.
• Utilize Smart Doc to create new patient profiles, enter and maintain patient profiles using Eaglesoft.
• Schedule and confirm patient appointments and maintain recare system.
• Open and close IHCC Dental Clinic.
• Greet patients upon arrival to Dental Clinic.
• Process IHCC Dental Clinic billing and collection of fees.

• Process daily receipts for the Business Office.
• Process outgoing mail, maintain daily emails, create purchase orders for office supplies, and answer phone calls and relay messages.
• Order maintenance requests.
• Receive equipment and supplies.
• Maintain reception and office area.
• Handle college matters with confidentiality and tact, maintaining HIPAA requirements.
• Provide administrative assistant support to other areas of the college, as needed.
• Other duties as may be assigned.

Supplemental Information

Responsible to:
Associate Dean, Health Sciences and Chair, Dental Programs

Position Level:
Office II – Non Exempt – Traditional Funding, at will employment on a letter of employment

Employment Length:
Part-Time

Schedule:
Up to 24 hours per week