External Audit Clerk

We are seeking a External Audit Clerk to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The External Audit Clerk plays a critical role in supporting the Compliance Department by coordinating and managing all phases of external compliance audits and oversight activities. This position ensures the accurate, timely, and organized flow of audit-related information, including RFIs, audit responses, conference materials, licensing documentation, and audit closure records. The Clerk works closely with Compliance leadership, management, and external auditors to gather and prepare required documentation, maintain structured audit files, create templates, draft narratives and response letters, and ensure that all submitted materials are compliant and free of protected information. The role also supports the application, licensing, and relicensing processes for company business components including HMOs, home health, TPAs, the pharmacy, and upcoming hospice operations.

Minimum Qualifications:

• High school diploma or equivalent required.
• Two years of administrative experience, preferably in healthcare or a governmental setting.
• Working knowledge of HIPAA confidentiality requirement.
• Proficiency in Microsoft Office, including Word, Excel, Visio, and PDF tools.
• Strong organization skills and meticulous attention to detail.
• Ability to manage confidential and sensitive information appropriately.

Preferred Qualifications:

• Associate degree in related field
• Previous experience in audit coordination, compliance, licensing, or regulatory support.
• Familiarity with audit processes, licensing workflows, or credentialing requirements for healthcare entities.
• Ability to draft clear written narratives, templates, and structured audit responses.
• Experience gathering information across departments and managing structured documentation.
• Ability to work under pressure, meet multiple deadlines, and adapt to shifting priorities.

Responsibilities:

• Coordinate external compliance audits and oversight activities across the ILS enterprise.
• Assist with the application, licensing, relicensing, and re-permitting processes for all ILS entities.
• Gather, organize, and prepare information from various departments to satisfy external audit Requests for Information (RFIs).
• Ensure that all information provided to auditors is accurate and free of confidential or protected data. Track and update audit records, RFI statuses, and audit timelines using audit tracking systems.
• Prepare audit-related materials including narratives, agendas, templates, process flow charts, spreadsheets, and formatted response documents.
• Maintain organized audit documentation including requests, meetings, responses, reports, and closures.
• Support communication between Compliance, internal teams, and external auditors throughout the audit cycle. Draft audit response letters, entrance and exit conference agendas, and RFI templates as needed.