What are the responsibilities and job description for the Operations Coordinator position at Incredible People Resources Ltd.?
Our client is looking for a detail-oriented Operations Coordinator to support daily sales, inventory, and administrative operations while ensuring efficiency and excellent customer service.
Key Responsibilities:
- Coordinate daily operations and administrative tasks, including communication, reporting, and correspondence.
- Support sales by managing orders, deliveries, returns, invoicing, and maintaining customer databases.
- Supervise operational staff, resolve inefficiencies, and ensure adherence to schedules.
- Monitor and manage inventory levels, coordinate reorders, and maintain stock organization.
- Analyze sales data and GPS reports to identify trends, outliers, and performance metrics.
- Prepare and update operational procedures, manuals, and customer quotations.
- Liaise with customers and vendors on payments and purchase orders.
- Assist in preparing detailed reports on sales, inventory, and other key performance metrics.
- Schedule and oversee quarterly inventory checks.
Requirements
- Associate Degree or Diploma in Business Administration, Operations Management, Logistics, Supply Chain Management, or a related field.
- Minimum 3–5 years' experience in operations, administration, inventory control, sales support, or a similar coordination role --Equivalent combinations of education and relevant experience will be considered.
- Proficiency in Microsoft Excel and Word required.
- Willingness to work operating hours: Monday – Friday, 8:00 AM – 5:00 PM, and Saturdays, 8:00 AM – 2:00 PM.
Benefits
- Paid Time Off - Public Holidays, Vacation and Sick Leave
- Developmental opportunities