Supported Living Services Lead Supervisor

Summary of duties and responsibilities: The SLS Program Lead Supervisor reports directly to the SLS

Program Director and is responsible for the following: supervising assigned SLS Staff; providing leadership, staff development, training, performance improvement, budgeting (payroll/billing), implementation and management of key services in accordance with policies and procedures. SLS Program Lead Supervisor effectively interacts with family consumers and/or any other representative on the process of intake, planning, intervention, implementation and evaluation of service for client.

Primary duties and responsibilities:

• Supervise all assigned staff.

a.) Track staff

b.) Map out routes

c.) Complete Intakes

d.) Schedule staff and review staff schedules, weekly notes, time sheets and mileage forms, etc.

• Participate in the development of the Individual Program Plan (IPP), Individual Educational Plan (IEP), etc.
• Provide training as outlined in the Individual Program Plan, Behavioral Plan, and other type of Plans.
• Communicate on a regular basis via e-mail, phone, in-person with regional center, residential facilities, and families and other services providers and agencies, as needed.
• Be responsible for the selection, training, and supervision of assigned staff. Able to match client with staff on a 1:1 ratio.
• Planning, managing, coordinating, and evaluating assigned staff efforts to achieve the programs objectives and consumer outcomes.
• Coordinating with the regional center the implementation of consumer IPP objectives for which the program is responsible.
• Assessing the programs effectives in achieving the consumer IPP objectives and identifying barriers to consumer success and how those barriers can be overcome.
• Support the Case Manager’s efforts by:

a.) Collecting, analyzing and reporting on consumer progress on SLS assistance objectives SLS Progress Report) using weekly notes, monthly behavioral data sheet, and observation report information, etc.

b.) Review progress and issues on all consumers’ objectives and needs of service at weekly Lead Supervisor’s planning meeting with Program Director.

• Employee Training

a.) Conduct orientation for new employee for SLS Program and their primary role.

b.) Conduct monthly in-service trainings or meetings for you SLS Staff under your team.

• Maintain a clean, safe and healthy environment in workplace at all times.
• Report special incidents according to applicable laws and regulations per Regional Center, APS, DCFS, etc.
• Gather types of activities and assistance that each SLS staff will provide to their client, and then develop a calendar for each client illustrating the type of activities and assistance that will be implemented each month.
• Responsible for the management of all SLS Program Staff
• Perform selected administrative duties in the administrative office.

Other duties and responsibilities:

• Initiate the new client’s pre-placement (intake) planning. Conducts orientation, initial 30-day review, quarterly (if necessary), semi and annual review of individual client needs and performance under SLS.
• Coordinates and chairs the interdisciplinary (ID) team planning and meeting with Regional Center and/or other agencies for client related issues or concerns, etc.
• Evaluates, facilitates and monitors SLS services and clients progress at all times.
• Evaluates staff on their performance (orientation period and annual period)
• Under the guidance of the SLS Director responsible for Disciplinary Action procedures such as verbal, & written write-ups, etc. if employee is not meeting company’s standards.
• Attends team meetings or other training as part of continuation of education or any agency –wide training/in-services programs
• Attends and participates in clients quarterly/semi-annual/annual meetings.
• MUST have the phone ON at all times during weekends and after business hours for emergency purposes.
• Respond to phone calls, radio calls and e-mails to Program Director within a short period of time (less than 30 minutes during working hours and emergencies)
• To perform other related duties and assignments as required.
• Maintain a clean working environment in desk area at all times; maintain a high level of honesty, confidentiality and work ethics at all times; and always communicate, be consistent and act professionally at all times.
• Must complete 12 hours per year of continuing education (any agency-wide training / in-services programs).
• Any other assigned duties presented by SLS Director, and/or ICS Executive Program Director(s) to assist with the accomplishment of company goals and objectives.

Working Schedule:

Employment Classification : Exempt

Employment Status : Full-Time

Mondays to Fridays : 8:30 a.m. to 5:00 p.m. (on-call)

Saturdays and Sundays : On-call

Holidays : On-call

Physical Environment/Working Area:

Job/On-Site : Designated On-Site Area

Pay: $70,720.00 - $74,880.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

License/Certification:

• CA Driver's License (Required)

Work Location: In person

Salary : $70,720 - $74,880