What are the responsibilities and job description for the IT Support position at Inceed?
Position: IT Support
Compensation: $30 - $35 /hour, depending on experience
Location: Oklahoma City, Oklahoma
Inceed has partnered with a great company to help find a skilled IT Support to join their team!
Join a dynamic team in a professional environment where customer service is paramount. This role offers the opportunity to engage with non-technical staff, ensuring they feel supported and confident in their IT needs. The company values approachability and aims to make the IT department a welcoming resource. With a mix of helpdesk and desktop responsibilities, this position is perfect for those who love helping others and thrive in a collaborative setting.
Key Responsibilities & Duties:
- Provide exceptional customer service and IT support
- Assist with helpdesk and desktop tasks
- Perform password resets and PC imaging
- Set up new hires and manage terminations
- Address complex IT issues with professionalism
- Travel quarterly to field offices
- Communicate effectively with the team
Required Qualifications & Experience:
- 3.5 years of IT support experience
- Strong customer service and communication skills
- Ability to work independently and collaboratively
- Experience in Windows environments
Nice to Have Skills & Experience:
- Oil & gas industry experience
- Familiarity with desktop and helpdesk support
- Comfortable with non-tiered IT support
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Support opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $30 - $35