What are the responsibilities and job description for the Field Service Tech - National Accounts position at Inceed?
Position: Field Service Tech - National Accounts
Compensation: $65,000 - $85,000 annually, depending on experience
Location: Boise, Idaho
Inceed has partnered with a great company to help find a skilled Field Service Tech - National Accounts to join their team!
Are you ready to take your technical skills to the next level? This position offers a dynamic work environment where you'll troubleshoot, install, and maintain cutting-edge HVAC and refrigeration equipment at various locations. As a Customer Service Technician, you'll have the opportunity to travel and engage with customers, ensuring top-tier service and satisfaction. This role is open due to the company's expansion and commitment to delivering unparalleled quality.
Key Responsibilities & Duties:
- Troubleshoot equipment using precision gauges and testing instruments
- Diagnose and resolve technical issues via phone or email
- Provide warranty data and guidelines to customers
- Test lines and components for leaks
- Dismantle and repair malfunctioning systems
- Install wiring, expansion, and control valves
- Perform mechanical overhauls and refrigerant reclaiming
- Travel to job sites and assess conditions
- Communicate effectively with customers and internal teams
- Maintain a safe and clean working environment
Required Qualifications & Experience:
- Associate’s Degree or equivalent job experience
- Minimum three years of experience in a related field
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Valid driver’s license
- Ability to read a tape measure down to 1/16 of an inch
Nice to Have Skills & Experience:
- EPA Certification
- Mechanical Journeyman or NATE Certification
- Experience with refrigeration systems
- Strong multitasking abilities
- Effective oral and written communication skills
Perks & Benefits:
- This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
Other Information:
- 50% of work involves travel to job sites for on-site equipment startup and service
- Work settings may include indoor/outdoor environments and extreme temperatures
- Interview process includes virtual and on-site rounds
If you are interested in learning more about the Field Service Tech - National Accounts opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Salary : $65,000 - $85,000