What are the responsibilities and job description for the Desktop Support Specialist position at Inceed?
Position: Desktop Support Specialist
Compensation: $70,000 - $80,000 annually, depending on experience
Location: Houston, Texas
Inceed has partnered with a great company to help find a skilled Desktop Support Specialist to join their team!
This is an exciting opportunity to become a key player in a dynamic IT environment. You will deploy desktop applications, troubleshoot and resolve incidents, and provide technical assistance across all user levels. The role promises a variety of tasks, ensuring no two days are the same. This position has opened up to enhance the support structure as the company continues to grow and innovate.
Key Responsibilities & Duties:
- Deploy desktop application software efficiently
- Provide technical assistance across all user levels
- Troubleshoot and resolve incidents for desktop systems
- Support employee lifecycle processes
- Administer printer services and manage service calls
- Engage in IT-related projects to expand skills
- Conduct periodic inventories of IT resources
- Maintain regular attendance and established work schedule
Required Qualifications & Experience:
- Minimum four years of professional IT experience
- Extensive knowledge of Windows 10/11, Android, iOS
- Strong work ethic and task completion ability
- Excellent written and oral communication skills
- Critical thinking and problem-solving skills
Nice to Have Skills & Experience:
- Additional relevant education or IT Certification
- Experience with Linux systems
- Knowledge of printer administration
Perks & Benefits:
- This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
If you are interested in learning more about the Desktop Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Salary : $70,000 - $80,000