What are the responsibilities and job description for the General Manager position at INA Solution?
YOUR ROLE WITH THE COMPANY:
The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:
- Direct overall restaurant operations with an unwavering commitment to hospitality excellence and memorable guest experiences
- Develop and mentor the front-of-house leadership and service team to consistently deliver polished, high-level service
- Partner closely with the Executive Chef and kitchen leadership to ensure smooth, cohesive execution between dining room and culinary teams
- Oversee workforce planning, scheduling strategy, and payroll controls to align with revenue goals and labor budgets
- Maintain strict adherence to all health, safety, and sanitation standards in accordance with local and state regulations
- Address guest concerns thoughtfully and proactively, turning feedback into opportunities to strengthen loyalty
- Review and interpret key business indicators, including revenue trends, labor ratios, and guest satisfaction metrics, to drive operational improvements
- Cultivate an engaging, team-oriented culture that reflects the values and identity of the concept
BACKGROUND PROFILE:
- 3 years of experience as a General Manager with an $8M upscale or fine dining restaurant
- Demonstrated ability to lead with strong operational judgment and decision-making skills
- Exceptional communication and relationship-building abilities across all levels of the organization
- Genuine enthusiasm for hospitality, paired with high energy and strong attention to detail
- Adaptable and resourceful, with the ability to quickly absorb new information and thrive in a dynamic environment
- Resilient and solutions-oriented, comfortable navigating change and approaching challenges with curiosity and professionalism