Switchboard Operator

Employment Type: Part time Shift: Rotating Shift Description: Effectively operate a console-type switchboard and/or provide information and assistance necessary to maintain communications of the Medical Center through telephones, paging, alarms and radio. Provides answering service for all of SJPN, SJVNA and other physician offices. JOB SPECIFICATIONS AND CORE COMPETENCIES Education: High school diploma required, with business classes preferred to provide a sense of responsibility and knowledge of general office procedures. Experience: Experience in answering multi-line phones and customer service preferred. Basic computer knowledge desired. Other Job Requirements: 4 to 6 weeks training required. Work requires the ability to exchange information on factual matters, analytical ability to gather and interpret data, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel. Requires courtesy and tact when dealing with patients, visitors, and/or hospital associates. Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.