What are the responsibilities and job description for the Receptionist & Switchboard position at IMS People?
Legal Receptionist & Switchboard (Hospitality-Focused) Position Features:
Duration: Temp to Hire
Location: Miami, FL (Onsite) 33131
Pay Rate: $20–$22/hr
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
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Job Summary
We are seeking a polished, customer-focused professional to support front desk reception, hospitality, and office services within a law firm environment. This role serves as the first point of contact for clients, guests, and employees, ensuring a professional and welcoming experience while supporting day-to-day office operations.
Note: Candidates with hospitality or concierge experience are highly preferred. Legal background profiles (e.g., paralegals, legal admins) are not preferred for this role.
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Key Responsibilities
• Greet and assist visitors, clients, and staff with a professional and welcoming demeanor
• Answer and manage incoming calls using proper phone etiquette
• Schedule and coordinate conference rooms, meetings, and office visits
• Set up meeting spaces with required supplies, catering, and beverages
• Maintain cleanliness and organization of reception, conference rooms, and kitchen areas
• Order and manage office and hospitality supplies
• Handle mail, shipping, scanning, and light administrative tasks
• Support office operations and facilities-related requests
• Provide concierge-style services (local recommendations, guest assistance, etc.)
• Build and maintain professional relationships with internal teams and clients
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Qualifications
• High school diploma required; Associate’s or Bachelor’s degree preferred
• 2 years of experience in hospitality, concierge, reception, or office support roles
• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Self-motivated with a proactive and team-oriented attitude
• Ability to lift up to 50 lbs and perform moderate walking/standing
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Additional Information
• Business casual dress code
• Parking provided
• Flexibility required for occasional early or late shifts
• No driving required
Salary : $20 - $22