What are the responsibilities and job description for the Credit & Collections Specialist position at Imperial Dade?
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130 branches.
The Credit & Collections role will manage a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.
This role can be based out of New Brighton - MN, Detroit - MI or Hazelwood, MO.
Pay Range: $27.00 to $29.00 per hour
You Will
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- All correspondence will come directly from Imperial Dade and not a personal email address.**
The Credit & Collections role will manage a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.
This role can be based out of New Brighton - MN, Detroit - MI or Hazelwood, MO.
Pay Range: $27.00 to $29.00 per hour
You Will
- Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)
- Identify problem accounts, write-offs/related adjustments and lead work until resolution
- Provide impactful, proactive action plans via frequent monitoring of past due percentages
- Negotiate payment arrangements and create strategic action plans to enhance cash flow timeliness
- Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds
- Manage compliance with required internal controls and departmental procedures
- Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)
- 5 years of B2B collections work experience and sound knowledge of the order-to-cash process
- Bachelor's degree in accounting or finance preferred, not required
- Ability to quickly build rapport with customers externally and stakeholders internally
- Proficient in Microsoft Office; Excel (VLookups)
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary : $27 - $29