What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Imperial Bonita Estates?
As a Front Desk Receptionist, you would be responsible for executing your position’s responsibilities and driving company success through performing the following activities to the highest standards:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in/out of the property.
- Inputs information into the computerized reservations system to update and maintain records.
- Utilizes reservation system to resolve unit availability and assists guests with reservations or changes.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area.
- Provides information on area attractions and resort amenities.
- Assists Co-Op owners with their needs.
Qualifications
What are we looking for?
- 1 year or longer Customer Service Experience
- Strong Computer skills
- Strong telephone communications.
- Show initiative, work independently, yet know when to ask for help.
- BE RELIABLE, MUST have own transportation
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- RV Front Desk/Guest Services Agent experience
- Cash and credit card transactions
- Hospitality or related industry experience
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Bonita Springs, FL 34135 (Required)
Work Location: In person
Salary : $18