What are the responsibilities and job description for the Cardiology Front Desk Receptionist position at Naples Heart Rhythm Specialists?
Job description:
We are seeking a professional and detail-oriented Cardiology Front Desk Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative duties within a busy cardiology clinic. This role requires strong organizational skills, familiarity with electronic health record (EHR) systems, and a solid understanding of medical terminology and billing processes. Bilingual abilities and prior clinic or medical office experience are highly valued to ensure smooth patient flow and efficient clinic operations.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Schedule appointments using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Verify insurance coverage and perform insurance verification procedures
- Collect patient information, update medical records, and review documentation for accuracy
- Handle patient check-in and check-out processes efficiently, including intake procedures
- Support administrative tasks such as scanning and data entry.
- Coordinate with clinical staff to facilitate smooth clinic operations and patient care delivery
Qualifications
- Proven experience in a medical front desk or administrative support role within a healthcare setting; experience preferred
- Familiarity with EMR/EHR systems including Athenahealth
- Knowledge of medical billing, ICD coding (ICD-9/ICD-10), CPT coding, and insurance verification processes
- Strong understanding of medical terminology relevant to cardiology and general healthcare practices
- Excellent customer service skills with professional phone etiquette and communication abilities
- Ability to handle sensitive health information in compliance with HIPAA regulations
- Strong organizational skills with attention to detail in documentation review and data entry
Join our dedicated healthcare team where your administrative expertise will contribute significantly to delivering quality patient care in a professional setting.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Naples, FL 34119 (Required)
Work Location: In person
Pay: From $19.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20