What are the responsibilities and job description for the Entry-Level Customer Service Representative position at Impactia Corp?
Description:
About Impactia Corp
Impactia Corp is a growing marketing and brand strategy firm focused on delivering innovative campaigns and exceptional client experiences. We offer a collaborative environment with strong opportunities for career growth.
Position Overview
Impactia Corp is seeking an enthusiastic Entry-Level Customer Service Representative to support client interactions and ensure a positive customer experience. This is a great opportunity for candidates looking to start a career in customer service and client relations.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in person
- Provide accurate information about services and campaigns
- Assist customers with questions, concerns, and service requests
- Maintain records of customer interactions in company systems
- Escalate complex issues to appropriate departments
Requirements:
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer and data entry skills
- Ability to multitask and stay organized
- Positive attitude and willingness to learn
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Stable full-time schedule
- Supportive team environment
Salary : $18 - $28