What are the responsibilities and job description for the Personal Lines Inside Sales Agent position at Impact Performance Team?
About Our Client
Our client is a top Independent Insurance Agency based in Austin, Texas that represents a wide variety of insurance carriers. They work diligently with their customers to find the insurance carrier that’s right for them and/or their business. They proudly offer their services to the local Austin, TX area, throughout the great state of Texas, and across the country. They are truly committed to our customers. That’s why every one of their clients is provided with a dedicated team of experts that work together to proficiently address any needs and concerns. The Agency is in the top 1% nationally for insurance agency technology and automation. Their systems are designed to help you grow and succeed .
Role Overview
This is a full-time Personal Lines Inside Sales Agent with hybrid flexibility. As a Personal Lines Sales Agent, you will consult with individuals and families on Auto, Homeowners, Condo, and Personal Umbrella insurance policies. Depending on the client's specific needs, you may also consult on Renters, Landlord, Motorcycle, Boat, and Vacant Dwelling policies. Your key responsibilities may include:
- Converting incoming leads, referrals, online quote requests, and warm opportunities into new business
- Building relationships and guiding customers through coverage options
- Following up consistently and professionally with prospects
- Utilizing the agency's CRM and automation tools to manage opportunities efficiently
- Learning proven sales processes that improve close ratios and long-term retention
- Working independently while receiving coaching and support from leadership
- Active Texas Property & Casualty Insurance License required
- Strong verbal and written communication skills, including proper phone etiquette and professional email correspondence.
- Strong communication and relationship-building skills
- Self-motivated with a strong work ethic
- Organized and comfortable managing multiple tasks
- Comfortable using technology and CRM systems
- Professional, positive, and coachable attitude
- Spanish-speaking is a plus, not required
- Base Salary New Business Commissions: $50-70k in First-Year Income
- Strong earning potential for motivated producers
- Remote Hybrid Position
- Fast-paced and supportive team environment
- Group Medical, Dental, Vision, Life, STD & LTD benefits
- Roth 401(k) with up to 4% employer match
- 15 PTO days 7 holidays
- Additional paid vacation between Christmas & New Year’s
Salary : $50 - $70