Demo

Substance Use Community Case Manager

Impact Mental Health Services
Portsmouth, VA Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 6/15/2026

Impact Mental Health Services LLC. is an innovative community based mental health agency committed to providing the most effective support services to members of the Tidewater area. Our goal is to empower our clients to become strong advocates for themselves, and their family.

Our ideal candidate is someone who will make thoughtful connections with our clients and show initiative. Dependability, reliability, organizational skills, and the ability to work independently are desired assets needed for this position.

Substance use case managers support clients in identifying all relapse prevention through connection to community resources and supportive services. Case managers must be able to build a healthy rapport with clients, maintain a large caseload, and prepare/carry out Individual Service Plans with individuals receiving services. The ability to complete weekly documentation, monthly progress reports, and initial authorization screenings for various insurance carriers is essential.

DUTIES

  • Support clients in all relapse prevention through connection to community resources and supportive services.
  • Assist with care coordination to ensure all vendors are working in collaboration enabling the greatest opportunity for client success.
  • Arrange and attend all vender meetings
  • Coordinate and support client to attend Substance Use prevention groups, medical/psychological appointments
  • Report changes concerning needs and/or appropriateness for services.
  • Prepare and carry out Individual Service Plans, quarterly reports, discharge summaries, daily progress notes, and any additional documentation with individuals receiving services.
  • Document case activity in accordance with program policy and maintain case records in compliance with Agency, regulatory, and accreditation standards.
  • Assist clients through linking to community resources and developing support networks within the community.
  • Have a flexible schedule and be on call if necessary
  • Participate in supervision with the Program Director and/or Clinical Supervisor as required

QUALIFICATIONS

  • Must have 1 year of case management experience working with individuals with mental health and/or substance use issues
  • Must have a valid Virginia driver's license
  • Must have a Bachelor's Degree in Social Work, Education, Sociology, Psychology or a degree related to the Human Services field
  • MUST ALREADY HAVE A QMHP CERTIFICATION

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

  • Clear Understanding of Professional Integrity
  • Clear Understanding of Professional Boundaries
  • Strong Time Management skills
  • Strong Communication Skills
  • Strong Writing Skills
  • Ability to Develop Individualized Person-Centered Plan of Treatment
  • Ability to Articulate Appropriately with other Professionals
  • Ability to Establish Rapport with Individuals Receiving Services
  • Ability to Adhere to Documentation Submission Deadlines
  • Ability to Work Independently and Display Initiative.
  • Knowledge of Clinical Diagnosis and Mental Health Disorders
  • Knowledge of Current Interventions for Individuals with Substance Use Disorders
  • Knowledge of Psychotropic Medications
  • Knowledge and Understanding of Human Right Regulations
  • Knowledge and Understanding of Client Confidentiality Regulations

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: On the road

Salary : $21 - $26

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