Assisted Living Manager / Independent Living Manager

Job Summary
Immanuel Campus of Care, a well-established Continuing Care Retirement Community (CCRC), is seeking an experienced and highly engaged Assisted Living & Independent Living Manager to lead our AL and IL operations with excellence. This key leader will oversee daily operations, ensure regulatory compliance, support resident satisfaction, and guide a dedicated team within a mission-driven environment.

We are looking for a professional who brings strong operational leadership, compassion, and the ability to navigate the complexities of senior living, particularly AZDHS and HUD regulations, Maricopa and Fair Housing laws, and ALTCS/ALTCS-pending admissions.

Duties
As the Assisted Living & Independent Living Manager, you will oversee all aspects of AL and IL operations, including regulatory compliance, resident relations, team supervision, financial stewardship, occupancy efforts, and overall service excellence. Responsibilities include:

Leadership & Operations

• Lead Assisted Living and Independent Living operations in alignment with community mission, policies, and performance expectations.
• Ensure compliance with all Arizona state regulations, HUD requirements, federal guidelines, Maricopa Housing Laws, and internal policies.
• Maintain oversight of census, occupancy goals, outreach activities, and IL/AL move-ins.
• Conduct regular departmental team meetings and maintain high communication standards.
• Oversee and support staff orientation, ongoing training, performance, scheduling, and accountability.

Regulatory & Compliance

• Ensure full adherence to federal, state, and local AL/IL regulatory requirements.
• Maintain readiness for state complaint and compliance surveys, HUD audits, and internal compliance reviews.
• Manage all required HUD paperwork and audit preparation.
• Oversee ALTCS and ALTCS-pending admissions, including documentation, eligibility coordination, and service level assessments.

Resident & Family Support

• Respond promptly and professionally to resident and family concerns.
• Conduct regular care conferences with case managers and guardians.
• Foster a culture of exceptional customer service, respect, and communication.
• Oversee resident move-ins, tours, contract signings, and service coordination.
• Maintain confidentiality, dignity, and resident satisfaction at all times.

Financial & Administrative Duties

• Oversee department and labor budgets, spend-down worksheets, and financial documentation.
• Prepare and maintain occupancy, sales, census, IL/AL reports, and required departmental logs.
• Ensure all resident documentation is completed and forwarded appropriately to the Business Office.

Marketing & Outreach

• Participate in community outreach, tours, and presentations.
• Support the community’s overall occupancy and marketing goals.
• Guide prospects through inquiries, tours, application processing, deposits, and move-ins.

Requirements

• Valid Arizona Assisted Living Manager license (must be current and in good standing)
• Proven experience in assisted living management or nursing home administration with a focus on senior care.
• Extensive knowledge of dementia care, Alzheimer’s care, memory support services, and developing effective care plans.
• Strong working knowledge of Arizona Department of Health regulations, HUD programs & regulations, Fair Housing and Maricopa housing laws, and ALTCS & ALTCS pending admissions.
• Strong leadership skills with supervisory experience managing multidisciplinary teams in Senior Living.
• Excellent organizational skills combined with financial acumen for budgeting and resource management.
• Knowledge of medication administration procedures and safety protocols within senior care environments.
• Effective communication skills to collaborate with residents’ families, healthcare providers, and staff members. Join our team as we provide compassionate leadership that enhances the lives of our residents through exceptional care and community engagement.
• AZ Level 1 Fingerprint Clearance Card (we can help you apply)
• 2-step TB test (available on-site)

Benefits and Compensation

We value your commitment to keeping our community safe and comfortable. That's why we offer highly competitive pay and great benefits for full-time associates to support you and your family.

• Comprehensive benefits package including medical, dental, and vision.
• Annual Merit Increases based on work performance.
• Company paid life insurance equal to your annual salary.
• Early access to earned wages between paydays (with direct deposit).
• Up to 6 weeks of PTO based on tenure.
• Up to 4 weeks paid parental leave (after one year).
• 403b Retirement Plan (with up to 4% employer match).
• 100% tuition reimbursement for qualified programs (after one year of employment).
• Referral Bonuses.
• Onsite Bistro with discounted employee meals.
• Regularly scheduled food trucks and many more benefits!

Immanuel Campus of Care is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Type: FLSA Exempt

Job Type: Full-time

Application Question(s):

• What is your AL Manager License Number?

License/Certification:

• Arizona AL Manager License (Required)

Work Location: In person