What are the responsibilities and job description for the Key Account Manager, Western Australia position at IMI Plc - Legacy Precision?
The Key Account Manager – WA is responsible for achieving sales and gross profit growth across Western Australia by developing new business and strengthening existing key customer relationships. This hands‑on role is focused on delivering engineering‑based solutions, executing territory sales strategies, and providing exceptional service to both new and existing customers. You will work closely with the Senior Key Account Manager WA, technical engineering teams, distributors, and internal stakeholders to drive sustainable value and support our customers’ success.
Main Responsibilities
• Develop annual territory call plans and conduct a minimum of 15 quality site visits per week
• Build and maintain strong relationships with key accounts
• Map key account structures and decision-making processes
• Maintain accurate CRM data including visit reports and opportunity updates
• Support and execute sales and marketing strategies to drive territory growth
• Present and sell value-added engineering solutions
• Track and report on sales performance vs. budget (monthly, quarterly, annually)
• Prepare detailed quotations and tenders, liaising with technical teams for design support
• Monitor competitor activity, customer trends, and market developments
• Participate in product training, IMILearn modules, launches and promotional activities
• Assist with branch promotional events, product presentations, and customer demonstrations
• Ensure compliance with company policies, procedures and HSE requirements
Job Requirements
• Proven success in Key Account Management, ideally in commercial sales engineering
• Strong technical knowledge of pneumatic and process control equipment, including application and system design
• Experience selling engineering solutions to large end users or OEMs
• Highly developed organizational, time management, interpersonal and influencing skills
• Demonstrated ability to build deep customer relationships and identify new commercial opportunities
• Experience working in large, complex organisations and balancing strategic and operational demands
• Strong commercial acumen with experience in sales reporting, forecasting, and metrics
• Familiarity with CRM systems (Salesforce preferred)
• Fluent in English with excellent verbal and written communication skills