What are the responsibilities and job description for the Billing specialist position at IMCD Group?
Billing Specialist
BillingSpecialist IMCD UScurrently has an opening for a Billing Specialist. This role is based in ourCorporate Headquarters in Westlake, Ohio.
COMPANY BACKGROUND IMCDUS is a leading global distribution partner and formulator of specialtychemicals and ingredients.
An entrepreneurial group founded IMCD in 1995 in theNetherlands. Our vision to transform the distribution industry by continuouslyadding value to the supply chain through expertise and innovation, is whatstill drives us today.
Today,we have operations in over 50 countries, where we successfully combine localknowledge with global expertise to obtain sustainable results.
IMCD is astrong, innovative business partner and accelerator of solutions for suppliersand producers of consumer, industrial and durable goods in diverse businesssectors.
Our commercial excellence and solid operations structure facilitatehealthy growth.
TheBilling Specialist is responsible for accurate daily invoicing of ordersshipped from IMCD US warehouses, direct ship orders from principals, add-onfreight and miscellaneous supplemental charges, balancing consignment stock andbillings as well as managing customer on-line invoicing.
Committed to theoverriding goal of ensuring we meet or exceed our customer's expectations byproviding solutions, exploring opportunities for process improvements, anddemonstrating commitment to building a better organization.
TheBilling Specialist will serve as a member of the customer service and billingdepartment team, which aids the company in fulfilling its core purpose ofproviding commercial and technical solutions to its customers and principals.
Successful candidates will be responsibleto : Rotates schedule to pull and match bills-of-lading and principal invoices with orders for invoicing.
Performs daily invoicing of warehouse and drop ship orders.
Performs daily invoicing of add-on freight, samples, and supplemental charges.
Rotates schedule for online customers' invoicing.
Rotates schedule to expedite warehouse order drawer (daily) and drop ship order drawer (weekly); Requests missing bills-of-lading or invoices.
Rotates schedule to provide "orders shipping today" reports to warehouses.
Rotates schedule to manage missed warehouse orders reports.
Provides order tracking information to customers and / or CSR's upon request.
Participates in month-end billing strategizing meetings.
Rotates schedule to provide reports for year-end inventory.
Processes credit memos, as necessary.
Attends and participates in weekly alignment meetings and monthly department meetings.
Develops and maintains relationships with Customer Service Reps, Accounting personnel, MM analysts, third-party warehouse personnel, and Principal Customer Care personnel.
Skills :
Possess excellent customer service skills and the ability to interact with principals and vendors in a professional manner.
Ability to multitask and switch focus quickly.
Ability to think independently.
Deadline-driven and conscientious.
Strong attention to detail and organizational skills.
Must possess the ability to think strategically.
Proficient with common computer programs, including Microsoft Office.
Excellent written and verbal communication skills.
RequiredQualifications :
Associate degree or three years equivalent billing experience.
A minimum of one year of billing experience.
DesiredQualifications :
Bachelor's degree.
Experience in a fast-paced environment.
Competencies : Business Acumen.
Problem Solving / Analysis.
Customer / Client Focus.
Communication Proficiency.
Teamwork Orientation.
SupervisoryResponsibility : Thisposition has no supervisory responsibilities.
WorkEnvironment This jobcurrently operates on a hybrid schedule rotating between in-office and remotework environments. This role routinely uses standard office equipment.
PositionType / Expected Hours of Work This is afull-time position, and the hours of work and days are Monday through Fridayfrom 8 a.
m. to 5 p.m., unless otherwise directed. Additional hours may berequired as needed.
Travel No travel isexpected for this position.
Other Duties Please notethis job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of theemployee for this job.
Duties, responsibilities, and activities may change atany time with or without notice.
IMCD Offers If youwant to make a real difference and work for a growing and expertise-drivencompany, then we'd love to hear from you.
We're looking for people who areexperts in their field, be it technical, commercial, or managerial. By joiningIMCD, you'll be part of an entrepreneurial, fast-growing group of ambitious andlike-minded professionals, where you'll have the freedom to make your own mark.
We are committed to delivering value and acting responsibly. As we grow, wekeep our founders' entrepreneurial spirit intact, creating a world ofopportunity.
As a truly international company, we have a presence in citiesincluding Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, SãoPaulo and Toronto.
Last updated : 2024-10-01