Application Support Engineer

Job Title: Application Support Engineer

Location: Buffalo, NY

Work Model: Hybrid

No C2C, C2H, 1099 or Visa Sponsorship/Transfer Available

Nature & Scope:

Positional Overview

Are you a talented Application Support Engineer looking for a dynamic and innovative work environment where your skills and creativity can truly shine? Join our client s forward-thinking team, where they are committed to pushing the boundaries of technology and delivering cutting-edge solutions. You'll have the opportunity to work on exciting projects, collaborate with a group of passionate and skilled professionals, and make a tangible impact in a rapidly evolving industry. Apply now to be a part of a company that not only values your expertise but also empowers you to achieve your full potential!

Role & Responsibility:

Tasks That Will Lead To Your Success

• Complete and oversee basic to complex systems analysis, design and development.
• Play a key role as an individual contributor on complex projects.
• Maintain an excellent functional understanding of the supported application(s).
• Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects.
• Prepare and manage the technical component of project plans.
• Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
• Prepare and review test data and execute detailed test plans.
• Complete any required debugging.
• Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms.
• Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives.
• Prepare thorough, clear technical and functional specifications and update systems documentation.
• Prepare charts, tables, and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff.

Skills & Experience:

Qualifications That Will Help You Thrive

• Minimum of an Associates degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience
• 3 years of experience with some or all of the following technologies: PowerShell, SQL Server, Oracle, SSIS, GITLab, ServiceNow, Ansible
• Advanced CI/CD Pipeline design and deployment, Agile, Jira
• Experience with Linux Red Hat, Windows, SQL server builds, maintenance, configuration, patching, production support
• Must be available to work on-call or off business hours as needed. This is a production support role.
• Capable of working on multiple projects of a complex nature.
• Excellent problem-solving skills to assist in issue resolution.
• Strong verbal and written communication skills, with prior experience presenting to the target audience.