Senior Manager, Global A/R

Senior Manager, Global A/R

Location: Clarence, NY

Hire Type: Direct Hire

Pay Range: $110-175k base plus bonus

Work Model: Hybrid

Positional Overview

Are you a detail-oriented and results-driven accounting professional looking for your next opportunity? Join our client’s team as a Senior Manager, Global A/R in a direct hire role where your expertise will make a meaningful impact. The Global Accounts Receivable Leader is responsible for directing and optimizing the organization’s global order-to-cash and accounts receivable (AR) operations, ensuring strong cash flow performance, regulatory compliance, and operational efficiency across multiple regions. This role leads both direct and matrixed teams responsible for collections, credit management, billing, cash applications, forecasting, and monthly close activities, while establishing standardized global processes and performance metrics to drive consistent execution. The position serves as a strategic partner to Commercial, Customer Support, Treasury, FP&A, Legal, and IT teams to resolve billing and collection issues, improve customer outcomes, and reduce Days Sales Outstanding (DSO) through structured collections strategies and cross-functional collaboration. Additionally, the role functions as a key driver of finance transformation initiatives, including ERP optimization, automation, and integration of acquired businesses, while maintaining compliance with U.S. GAAP, ASC 606, SOX 404 requirements, and applicable regulatory standards.

Role & Responsibility:

• Adheres to company values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Manage, directly and indirectly, a team of professionals with responsibility for global accounts receivable activities, inclusive of collections, credit, cash applications, billing, cash forecasting and general ledger close.
• For certain regional teams outside of direct oversight; troubleshoot AR operational risks, compliance with corporate standards and alignment to global technology roadmap.
• Develop and execute on the vision of a highly scaled global AR shared service model (centers of excellence).
• Foster a culture of accountability, urgency, and customer-centricity; celebrate wins tied to cash and customer outcomes.
• Set clear goals and cadence including daily priorities, weekly pipeline reviews and monthly performance deep-dives.
• Own global collections strategy and execution; prioritize high-risk and high-value accounts with structured dunning and escalation paths.
• Implement tiered collections playbooks (by risk, geography, and age bucket) and ensure consistent application globally.
• Lead weekly efforts to collect top past-due accounts; assign actions, remove roadblocks, and report progress.
• Maintain a robust operating cadence with Commercial leaders and Customer Support to prevent and resolve collections issues (pricing, pay term, legal entity, quantity discrepancies).
• Root cause issues and promote and influence cross-functional rapid resolution.
• Collaborate with Customer Success and order management to ensure clean orders, first time right invoicing and sales order acknowledgements, and frictionless billing cycles.
• Root cause and influence collaborative resolution.
• Develops and publishes performance metrics, such as DSO, past due, aged credits and cash receipt trends.
• Focus on best-in-class levels of productivity and customer satisfaction.
• Researches, recommends, and establishes customer credit limits supported by relevant external and internal data, inclusive of escalations of credit approvals, service suspension and demand letters.
• Oversees accurate and timely cash applications with metrics and SLAs to mitigate unapplied cash.
• Collaborates with Treasury and FPA in support of weekly, monthly and quarterly cash forecasting and liquidity strategies.
• Oversee the monthly AR close process in collaboration with the GL team, including internal/external audit support, reasonableness of the credit loss reserve and proper revenue cut-off.
• Oversee and maintain effective internal controls and continuously enhance the control environment.
• Thought leader for implementing highly automated systems and modern technology to optimize operations in support of global finance transformation.
• Manages all activities related to integrating accounts receivable operations of acquired businesses, ensuring proper cut over and internal controls around the conversion and onboarding
• Develops, implements, maintains and communicates Revenue and AR policies and procedures
• Ensure compliance with regional regulatory requirements, including support of the escheatment process
• Oversees system implementations/upgrades for all systems as related to accounts receivable
• Develops and promotes collaborative relationships with internal Integer stakeholders including Customer Success, Financial Planning & Analysis, Controllership, Financial leaders, Legal, Information Technology, Tax, and Accounts Payable to create open, simple, and integrated processes.
• Provides advice to Legal, Sales, and/or other relevant departments as applicable during the Company’s negotiation of Customer agreements.
• Performs other duties as required.

Skills & Experience

• Minimum Education: B.S. Degree in Accounting or Finance. CPA or currently pursuing a CPA a plus.
• 10 years of progressive AR/Collections/Order-to-Cash experience, including 3-5 years leading global teams
• Experience in an ERP manufacturing environment.