What are the responsibilities and job description for the Operations Lead - High end custom Homes smart systems. Control4 position at Imagine More Services Corp?
Benefits:
- Company parties
- Competitive salary
- Health insurance
- Paid time off
Job Summary:
The Operations Lead is responsible for providing direction and guidance to the installation team while managing projects in the field to achieve a proper end-to-end efficiency. We install Control4 Smart Homes, Security Systems, Distriuted Audio and Video Systems, Home Theaters and Network systems.
Key Job Responsibilities:
The Operations Lead is responsible for assisting the Operation Manager with the development and accountability of technicians, and project management, and assists with initiatives to drive company growth.
Development
- Adapt current training model to assist with technician’s development
- Provides in-field and off-site technical training to assigned technicians
- Provides guidance and/or training on advanced control system programming
- Provides constructive feedback to Operation Manager on technician work behaviors
Projects Management / Supervision
- Provides supervision for small projects that do not require dedicated project management
- Provides oversight for no more than 2 concurrent projects that required project management
- Completes pre and post-walk and oversees commissioning of all projects.
- Provides guidance on completing basic to advanced system design
- Provides guidance on completing and delivering complex audiovisual, automation, networking, security, surveillance, and access control installations including setup, programming, calibration, and client education
- Responsible for delivering every project on time within budget and scope
Project Coordination
- Facilitates triage for all emergency situations
Minimum Job Requirements:
- Must be Control4 certified
- Complete understanding of Araknis and Ubiquity Networks
- Minimum of 3 years of field supervisory experience
- Ability to use hand/power tools, ladders, and motorized lifts
- Strong verbal and written communication skills
- Driven, highly detailed, organized, and able to multitask
- Excellent desktop and mobile computing skills
- Clean driving record and background check (required for DCJS certification)
- Completion of Livewire University within 1 year of employment.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.