What are the responsibilities and job description for the Workflow & Purchasing Coordinator position at Image One?
Description
Location: In person, Little Rock, AR.
Job Summary
We are seeking a highly organized, service-driven Workflow & Purchasing Coordinator to support our growing business. This role focuses on communication, coordination, and execution, serving as a key support link between internal teams and external partners. The ideal candidate is detail-oriented, dependable, and eager to learn, with a strong customer-service mindset and the ability to keep multiple tasks moving smoothly.
This position is well-suited for someone early in their career who thrives in a fast-paced environment, values clear communication, handles pressure well, and takes pride in supporting team success. The Workflow & Purchasing Coordinator plays an important role in ensuring requests, orders, and information move efficiently through the entire pipeline.
Key Responsibilities
Factory & Vendor Communication
- Support communication with domestic and overseas vendors
- Assist in managing timelines, expectations, and order updates
- Maintain professional and responsive communication with external partners
- Communicate across time zones as needed, with guidance from leadership
Order & Workflow Support
- Assist with issuing, tracking, and updating purchase orders and related documentation
- Maintain reports to help monitor order status and support on-time execution
- Flag potential delays, discrepancies, or issues and escalate as needed
- Help ensure accurate information flow from order placement through completion
Cross-Functional Coordination
- Support coordination between sales, art, operations, production, and fulfillment teams
- Share status updates and assist with internal communication across departments
- Help ensure smooth handoffs between teams to support a consistent service experience
What We Offer
- Opportunity to manage and grow a key product category
- Collaborative, creative team environment
- Competitive compensation and benefits
- Potential for international travel and factory engagement
Requirements
Requirements & Qualifications
- Experience in customer service; experience in production coordination, vendor management, or a related role is strongly valued
- Strong understanding of purchase orders, timelines, and workflow tracking
- Exceptional written, verbal, and interpersonal communication skills
- Highly organized with strong attention to detail and follow-through
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working cross-functionally with sales, art, operations, and leadership teams
- Willingness to work flexible hours when necessary
- Strong computer skills and experience with spreadsheets, reporting tools, and shared documentation systems