What are the responsibilities and job description for the Housekeeping Attendant position at Image Hotel Management?
Job Description
Housekeeping Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.
Responsibilities
- Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel.
- Demonstrates and promotes a strong commitment to providing the best possible experience for our guests.
- Cleans assigned guest rooms in accordance with company & brand standards to ensure the highest level of cleanliness. Also ensures public areas are clean.
- Stocks and maintains housekeeping carts and storage rooms.
- Reports maintenance issues to Housekeeping Supervisor/Maintenance/Front Desk immediately.
- Reports missing, damaged, or broken hotel property to supervisor or Front Desk immediately upon finding.
- Properly tags lost and found items and turns them in to management.
- Offers guest assistance when needed whenever possible.
- Greets guests when in visible contact and displays a friendly attitude with a smile under all circumstances.
- Cleans break room, guest laundry, vending and other areas as assigned.
- Complies with all safety and security policies in accordance with company standards.
- Individual may be cross-trained as Laundry Attendant/Houseman to provide assistance as needed.
- Embraces the utmost integrity and moral work ethic
- Upon finding guest belongings after check-out, delivers to Front Desk /Management to process as lost & found.
- Work as a team and possess a can do attitude.
- Additional duties from a supervisor/hotel manager will be assigned as necessary.