What are the responsibilities and job description for the EXECUTIVE HOUSEKEEPER JOB position at Image Hotel Management?
Why You'll Love This Job
This position will manage housekeeping operations in accordance with established guest service, quality and sustainability standards.
Benefits:
Benefits:
- 401(k)
- Health insurance
- Dental / Vision insurance
- Life insurance
- Paid time off
- Team Member Discounts
Responsibilities
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand and hotel standards
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
- Prepare schedules for Housekeeping and Landry Attendants based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. Productivity is crucial.
- Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
- Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
- Prepare required paperwork pertaining to departmental functions.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Develop and implement policies and procedures for the operation of the department or the hotel.
- Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
- Perform other duties as requested by management.
Skills & Qualifications
- Minimum of 1 years’ Housekeeping Experience in a supervisory role is required
- Must be highly motivated, self-directed, with strong initiative and desire for achievement
- Exceptional customer service skills required
- Must possess strong computer skills
- Excellent communication and presentations skills required
- Leadership abilities and experience required
- Must have previous Hotel Experience
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