Account Executive, Small Group Employee Benefits

What You Will Do

• Interact professionally and timely with clients via email, phone and in-person to maintain regular, professional contact to create and foster relationships with client representatives
• Lead both long- and short-term strategic consultation and planning efforts for client benefit programs
• Ensure programs and plan design are in alignment with all applicable regulatory requirements including ability to lead compliance conversations/reviews with client and provide non-legal review of carrier/vendor documents/contracts
• Utilize intermediate knowledge of actuarial concepts and underwriting practices to analyze claims data and provide applied explanation to the client and internal team, including ability to prepare & deliver renewal presentations if needed
• Direct the service teams’ work assignments related to project management, claims escalation and resolution, and plan analysis/reporting
• Responsible for ensuring client deliverables meet quality, accuracy and professional standards
• Develop strong carrier and vendor relationships to support and leads negotiation and advocacy during client coverage placement and renewal process, utilizing department peers and/or leadership as necessary
• Coordinate with internal subject matter experts and practice leaders to bring current and emerging markets and products and brings solutions to the table that are aligned with clients’ stated goals through a commitment to continuous learning
• Experience leading & participating in new carrier implementations across multiple benefit lines such as medical, Rx, dental, vision, life/disability/leave, etc.
• Availability to serve as a resource for other agency benefits staff throughout the entire benefits division
• Strong commitment to participation in department or agency-wide committees and special projects
• Provide mentorship & guidance to Account Managers & Analysts
• May coordinate and manage the overall work and projects of assigned associates, providing clear communication of expectations, established timeframes, regular progress updates, and annual performance evaluations
• Participate in the hiring process for direct reports as well as additional department hires, as needed
• Provide feedback to service team members, and their direct supervisors as needed, in support of on-going professional development goals, ensuring client expectations are met
• Participate in finalist and/or prospect meetings as requested
• Support and demonstrate IMA’s core values
• Value and understand the importance of diversity, equity, and inclusion among all IMA associates

You Should Have

• Bachelor’s Degree or equivalent experience
• Proven experience as an Account Executive, Account Manager, or similar role in the employee benefits brokerage industry for 5 years required
• Knowledge of small group employee benefit plans and programs
• Attain and maintain applicable state Life and Health License in accordance with IMA standards
• Willing and able to travel 2-3 times per year required
• Proficient in using Microsoft Office suite required
• Strong understanding of compliance and regulatory requirements, such as ERISA, ACA, HIPAA, etc. required
• In-depth knowledge of employee benefits programs, insurance products, and industry trends
• Exceptional client service orientation with a focus on building long-term relationships
• Demonstrate a genuine passion for acquiring new knowledge and skills, staying abreast of industry advancements and best practices
• Proven ability to set ambitious yet achievable goals, and consistently work towards their attainment
• Capable of prioritizing tasks effectively and managing multiple client and responsibilities concurrently
• Able to work collaboratively with colleagues, supervisors, and external partners to set goals, exchange ideas, and drive results
• Willingness to embrace change, adjust goals as needed, and learn from setbacks to continually improve performance

Compensation & Benefits

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
 
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development.  In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. 

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• 2020-2023 Business Insurance Magazine Best Places to Work in Insurance 
• 2023 Inc. Magazine’s Best Workplaces 
• 2023 Denver Business Journal’s Best Places to Work 
• 2022-2023 Connecticut Top Work Places  
• 2021-2023 Inc. 5000’s List of Fastest Growing Companies  
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies 
• 2022-2023 Kansas City Business Journal’s Best Places to Work 
• 2021-2023 Charlotte Business Journal’s Best Places to Work  
• 2021-2023 Los Angeles Business Journal’s Best Places to Work 
• 2021-2023 The Salt Lake City Tribune Top Work Places 
• 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces 
• 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-large category 
• 2021 Dallas Business Journal’s Best Places to Work 
• 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.