What are the responsibilities and job description for the Employee Benefits Account Manager position at Conrade Insurance Group?
Join Conrade Insurance Group, a reputable and community-focused agency dedicated to delivering top-tier insurance solutions in Kansas. We are currently seeking a motivated and personable Employee Benefits Account Manager to join our team. This is a fantastic opportunity for those who thrive in a dynamic and engaging environment and are eager to develop their career in insurance sales. Our office-based culture fosters collaboration, innovation, and meaningful professional relationships. At Conrade Insurance Group, you'll be entrusted with managing a diverse portfolio of employee benefits accounts and will play a crucial role in providing tailored solutions that meet our clients' unique needs. If you're passionate about delivering exemplary customer service, have a knack for building rapport with clients, and are eager to contribute to a positive work environment, we invite you to apply for this rewarding position.BenefitsHealth Insurance BCBSPaid Time Off (PTO)Paid HolidaysFloating HolidayBereavement LeavePaid Voluntary Service DayParental LeaveDental InsuranceVision InsuranceFSA/HSA/Dependent Child Care Spending AccountEmployer Paid Life InsuranceEmployer Paid Short Term DisabilityAccident InsuranceSupplemental Life Insurance401(k) Retirement PlanFinancial Planning AssistanceCritical Illness InsurnaceCancer InsuranceEmployee Assistance ProgramCareer Growth OpportunitiesWellness Program SponsorshipHybrid Work ScheduleCareer Development/Professional GrowthPhone StipendYMCA Discount MembershipResponsibilitiesAccount Management: Serve as the main point of contact for clients, managing accounts, addressing inquiries, and providing solutions to meet their needs.Plan Customization: Work with clients to understand their requirements and ensure benefit plans are tailored to meet their specific objectives.Relationship Building: Develop and maintain strong relationships with clients to ensure their satisfaction and long-term loyalty.Problem Resolution: Proactively identify potential issues and implement appropriate solutions to prevent disruptions to client accounts.Compliance Assistance: Stay up-to-date with regulatory requirements and assist clients in remaining compliant with industry standards.Renewal Process: Guide clients through the insurance policy renewal process, ensuring seamless transitions and optimal coverage.Collaboration: Work closely with the sales team and other departments to ensure a comprehensive approach to client management.RequirementsEducation: Bachelor's degree in Business, Finance, or a related field preferred.Experience: Minimum of 3 years of experience in insurance sales or account management, preferably within employee benefits.Licensing: Active Life, Accident, and Health insurance license required.Communication Skills: Excellent verbal and written communication skills, with a focus on client relations and presentation abilities.Customer Service: Strong commitment to customer service excellence and satisfaction.Organizational Skills: Ability to manage multiple accounts and meet deadlines effectively.Problem-Solving: Strong analytical skills with the ability to develop solutions for clients.Technical Skills: Proficiency in Microsoft Office Suite and Customer Relationship Management systems.