iM3 is seeking a motivated Inside Sales Representative to join our sales team. In this role, you will be responsible for engaging with customers, understanding their needs, and ensuring a smooth sales process. To excel as an Inside Sales Representative, you should be skilled at building immediate rapport and ensuring customer satisfaction. A successful candidate will be highly competitive and an attentive listener.  This is a full-time, on-site position based in our Vancouver, WA office; candidates must live within a reasonable commuting distance to reliably attend daily.

CLASSIFICATION: Non-Exempt

COMPENSATION: 

DUTIES AND RESPONSIBILITIES

• Processing of orders using in-house software.
• Inside sales support: Support Distribution partners and their customers
• Organize and support trade shows and labs.
• Have a strong knowledge of the iM3 Product line.
• Establish, develop, and maintain positive business and customer relationships.
• Understand clients' needs and recommend suitable products or services based on their requirements.
• Achieve monthly, quarterly, and annual company sales targets.
• Participate in sales meetings, training sessions, and industry events to stay updated on product knowledge, market trends, and competitive landscape.

QUALIFICATIONS

Required

• Strong communication, interpersonal, and negotiation skills.
• Ability to build and maintain relationships with clients and colleagues.
• Self-motivated, target-driven, and results-oriented.
• Proficient in using CRM software and Microsoft Office Suite.
• Willingness to work independently.

Preferred

• BA, BS preferred.
• Experience in veterinary dental imaging is preferred.
• Experience in outside sales, preferably in a related industry.
• Experience in the veterinary industry. 
• Sales Training or Certifications may be advantageous.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Continually required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally required to lift/push/carry items up to 50 pounds.

COMPETENCIES

• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events.
• Attendance/Punctuality--Is consistent at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.