PROGRAM SPECIALIST II #1628

Reporting to the Director, provides administrative support to the Director and staff responsible for the administration of the department. Daily work includes gathering information and responding to inquiries, decision making, interpretation and application of Agency and departmental policies and procedures.

Duties and Responsibilities:

• Provides administrative support to the department by finalizing a variety of correspondence, reports, and presentations.
• Organizes and maintains files.
• Responds to inquiries requiring general knowledge of program operations.
• Assists with conference planning, scheduling appointments, making travel and meeting arrangements and preparing expense claims.
• Maintains confidentiality for information related to the department.
• Maintains and completes Management Information Database Accounting System (MIDAS) functions for the Director.
• Responsible for ordering, securing and distributing supplies for department staff.
• Serves as department timekeeper, maintaining and completing department attendance in timekeeping system.
• Provides information or assistance to Agency staff and the general public concerning department activities.
• Applies general knowledge of Agency operations, rules and regulations in explaining or clarifying processes or services available.
• Keyboards letters, memos, reports, tables, charts, forms and special correspondence for staff using the appropriate computer software.
• Proofreads and edits reports to ensure accuracy.
• Maintains electronic and/or paper files.
• In coordination with the Agency's Records Management Coordinator, serves as department liaison for records management.
• Provides assistance for the Director and staff in the department with special projects.
• Maintains a broad base and general understanding of all department programs and services.
• Performs other duties as assigned.
  
  

Required Qualifications:

• High school diploma or equivalent.
• Two years of progressively responsible secretarial or programmatic experience in an office setting involving typing, computer work and/or other specialized training.
• Extensive knowledge of office practices and procedures.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of grammar, spelling and punctuation.
• Excellent communication, organizational and interpersonal skills.
• Ability to maintain confidentiality and professionalism.
  
  

Preferred Qualifications:

• Some college or technical training.
• Experience coordinating clerical and office procedures for a large department.
  
  

ISBE provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We actively foster a culture of inclusion and encourage individuals of all backgrounds to apply.

Illinois has an urgent and collective responsibility to achieve educational equity by ensuring that all policies, programs, and practices affirm the strengths that each and every child brings within their diverse backgrounds and life experiences, and by delivering the comprehensive supports, programs, and educational opportunities they need to succeed.