What are the responsibilities and job description for the Office Associate position at Illinois Department of Public Health (IDPH)?
Class Title: OFFICE ASSOCIATE - 30015
Office: Policy, Planning, and Statistics
Division: Vital Records
Posting ID: 27-25-0297/ 48908
Posted: 8/6/2025-8/20/2025
Skill Option: Keyboarding
Salary: Anticipated Starting Salary $4,004/month; Full Range $4,004-$5,245/month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
PLEASE NOTE: THIS POSITION DOES NOT OFFER A REMOTE, HYBRID, OR ALTERNATIVEWORK SCHEDULE.
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Public Health is seeking a highly motivated individual to perform a variety of complex and specialized confidential processes regarding vital records. Makes independent decisions within the scope of the assigned area of responsibility, exercising considerable independent judgment in making determinations on various important vital records and problems which do not involve deviation from established polices and procedures
Benefits Statement
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- 10-25 days of paid vacation time annually (10 days for first year of state employment)
- 12 paid sick days annually which carryover year to year
- 3 paid personal business days per calendar year (pro-rated dependent on start date)
- 13-14 paid holidays per year
- 12 weeks of paid parental leave
- Employee Assistance Program and/or mental health resources
These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
- Converses with applicants in person, by telephone, or in writing to a variety of inquiries requiring knowledge of the Illinois Vital Records Act and Code necessary to process requests for vital records.
- Assists with mail opening and distribution.
- Keyboards responses to inquiries of a technical nature to applicants citing necessary supportive documentation when it is determined that the applicant’s request cannot be processed or completed because of ineligibility or lack of sufficient data.
- Certifies official documents needed to obtain passports, driver’s licenses, obtain social security benefits, probate wills, etc.
- Assist with filing and pulling of files and copying of original birth records and preparing completed requests to be mailed out to customers.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience.
- Requires ability to keyboard accurately at 45 words per minute.
About the Agency
The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.
Work Hours: Monday- Friday 8:30am to 5:00pm
Work Location: 925 E Ridgely Ave, Springfield, Illinois, 62702
Agency Contact: DPH.HRRecruiter@illinois.gov
Posting Group: Office & Administrative Support
Job Type: Full-time
Pay: $4,004.00 - $5,245.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $2
