What are the responsibilities and job description for the Server position at Il Venetian?
Server
Il Venetian – Fine Italian Dining
Cleveland, OH (Downtown – Key Tower)
Il Venetian is an award-winning upscale Italian restaurant celebrated for its exquisite cuisine, elegant Venetian-inspired ambiance, and exceptional service. We are proud to be recognized as one of OpenTable’s Top 100 Best Hotel Restaurants in America for 2025 (the only Ohio restaurant on the list), Best Hotel Restaurant in Ohio, and Best Italian Restaurant in Ohio.
We are seeking experienced, polished Servers to join our team and deliver memorable fine-dining experiences to our guests.
Key Responsibilities:
- Provide exceptional, attentive service in a high-volume, upscale full-service environment
- Master and enthusiastically present our Italian menu, including handmade pastas, fresh seafood, premium meats, and an extensive wine list
- Anticipate guest needs, deliver knowledgeable recommendations, and ensure every detail contributes to an outstanding dining experience
- Accurately process orders, payments, and special requests using POS systems
- Collaborate seamlessly with kitchen, bartending, and host teams to maintain smooth service flow
- Maintain impeccable standards of professionalism, grooming, and teamwork
Requirements:
- Minimum 2 years of full-service, upscale or fine-dining restaurant experience as a Server
- Strong knowledge of Italian cuisine, wine, and spirits is a plus
- Exceptional communication skills and a genuine passion for hospitality
- Ability to thrive in a fast-paced, elegant environment while remaining calm and personable
- Flexible availability including evenings, weekends, and holidays
- Must be at least 21 years of age where alcohol service is required
We offer competitive pay, a dynamic team environment, and the opportunity to work in one of Cleveland’s most acclaimed restaurants.
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person