What are the responsibilities and job description for the Host position at IHOP?
Main responsibilities of a host:
- Managing transactions, making sure pricing is accurate
- Accepting payments and providing receipts
- Bagging purchased goods
Host Job Description:
We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately.
A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.
The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.
Responsibilities of a Host:
- Greeting customers when entering and leaving the premises
- Seating customers
- Accepting payments in cash, credit or check
- Providing change and receipts
- Issuing coupons, vouchers, stamps and gift cards
- Taking guests carry-out orders via the phone
- Bagging and wrapping to-go orders for safe transport
- Upselling and cross-selling when appropriate
Host Job Requirements:
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –
Salary : $8