What are the responsibilities and job description for the Assistant Manager position at IHOP?
Main Responsibilities of a Store Manager
Responsible for every aspect of everyday supervision of store outlets
Responsible for resources management
Takes care of stock, staff, and sales management
Store Manager Job Description
We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.
Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.
More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Store Manager
Recruiting and appraising staff
Training and supervising staff
Managing budgets
Maintaining financial and statistical records
Dealing with customer complaints and queries
Overseeing stock and pricing control
Maximizing profitability and productivity
Motivating staff to meet sales targets
Setting sales targets
Ensuring compliance with safety and health regulations
Preparing promotional displays and materials
Liaising with management
Taking care of promotional prospects, benefits, and salaries of their staff
Providing opportunities for staff advancements
Store Manager Job Requirements:
Commercial awareness
Confidence
Resourcefulness
Organizational skills
Teamworking skills
Verbal communication skills
Numerical skills
Excellent IT skills
Enthusiasm
Executive skills
Problem-solving skills
Showing initiative
Setting a good example
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.