Industrial Automation Technician

SUMMARY: The Industrial Automation Technician is responsible to ensure all depot equipment is performing properly, receiving proper preventative maintenance, and issues are quickly resolved when equipment needs repair.  Supporting a national network, this role will perform troubleshooting support both on-site and off-site as required.  

DUTIES AND RESPONSIBILITIES:

• Serve the depot network by ensuring the equipment in each location is operating properly through a combination of on and off-site support.  
• Manage, in conjunction with depot management, preventative maintenance and repair procedures to maximize machine uptime and efficiency.
• Proactively communicate findings related to downtime with all operations to prevent future occurrences.   
• Collaborate with depot management to identify root cause(s) to cell/robot performance to develop plans to correct and prevent reoccurrence.
• Support management to develop SOPs, work instructions and training material for equipment operators across depot network.        
• Serve as primary point of contact for depots in network for troubleshooting equipment problems as required.  
• Investigate and problem-solve various mechanical/electrical/robotic issues.
• Assist and monitor all work being performed by outside contractors.
• Maintain inventory controls on spare parts usage.
• Train local management and associates on equipment, including daily use and maintenance needs.
• Position requires regular travel (50-75%) inside national network. 
• Position is based in either Hanover Park Ill, or Douglassville GA. 
• Performs other related duties as assigned by management. 

SUPERVISORY RESPONSIBILITIES:

• Indirectly supervises 1-2 employees per depot that are responsible for equipment operations in facilities. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, executing duties.  

 QUALIFICATIONS:

• High school diploma or GED
• Two (2) years or more of strong background experience in maintenance, repair and preventative maintenance programs associated with automation equipment, robotics, conveyors, etc.  
• Ability to read and follow electrical prints
• Strong verbal and written communication skills; proficiency in English (required) and Spanish (preferred.) 
• Ability to quickly troubleshoot and resolve problems on-site or remotely.
• Perform work independently under direction of supervisor, providing regular feedback and updates
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors.)
• Highly thorough and dependable; can regularly and reliably work the scheduled hours; ability to be on call and work overtime as needed
• Capability to multi-task and highly organized, with excellent time management skills
• Detail-oriented with excellent follow-up practices
• Excellent organizational skills; ability to prioritize when required
• Flexibility to operate, and self-driven to excel, in a fast-paced environment
• Ability to take the initiative and drive for results

COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to talk or hear
• Frequently work near moving mechanical parts 
• While performing the duties of this job, the noise level in the work environment is usually loud.
• The employee must occasionally lift and /or move more than 45 pounds 
• Specific vision abilities required by this job include: Close vision; Color vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment: Working in warehouse environment 
• Specialized equipment, machines, or vehicles used:        Ultrasonic welding equipment