Client Support Intern (Paid Internship) – In-Person | B2B Marketing Tech

Looking to kickstart your career in digital marketing at the intersection of adtech, martech, and AI? Join us in person at Ignitium’s beautiful Spokane office—complete with stunning views, a stocked kitchen, and a collaborative team that’s redefining the future of B2B demand generation.

We're hiring a Client Support Intern to help power data-driven advertising campaigns across LinkedIn, Google, Facebook, YouTube, Bing, and Account Based Marketing (ABM) platforms like Demandbase and 6sense.

About Ignitium

Ignitium is a data-driven Account-Based Orchestration (ABX) solutions provider supporting high-growth B2B organizations like Verizon Connect, C3.ai, and Twilio. We help revenue teams identify and close more opportunities by integrating best-in-class technologies and executing personalized, multi-touch campaigns at scale.

Our mission is to transform the enterprise B2B buying experience, and we’re just as committed to developing careers as we are to delivering world-class marketing results.

Position Summary

Work closely with CS Specialists and Program Managers to set up, manage, and drive results for Ignitium's clients across all paid media channels (LinkedIn, Facebook, Google, Bing, YouTube, Demandbase, and 6sense).

Essential Functions

To perform this job successfully, an individual must be able to learn and perform each of the essential responsibilities listed below satisfactorily.

• Collaborate with the CS Specialists and Managers to develop, execute, and optimize display, paid search, and paid social campaigns across channels, including LinkedIn, Google Ads, Display (Google, Demandbase, 6sense, Terminus), Facebook, Bing, and other advertising networks
• Map contacts for campaign audience targeting
• Assist in creating high-performing advertising copy
• Troubleshoot integration issues between adtech and martech systems as needed
• Demonstrate practiced knowledge of industry standards and best practices

across digital channels

• Demonstrate the ability to learn and utilize AI in problem-solving and workflows
• Craft reports that showcase Ignitium product value and ABX program outcomes
• Other duties as assigned.

Ignitium Standards

• Commitment to the Ignitium vision
• Consistently demonstrates an understanding of, and commitment to, Ignitium’s vision.
• Professional conduct and positive representation of Ignitium
• Consistently adheres to Ignitium policies and procedures and represents the company in a positive, professional manner.
• Communication skills
• Consistently interacts with others honestly, respectfully, and collaboratively and communicates clearly and in a timely manner.
• Adaptability and flexibility
• Consistently balances competing objectives, handles demands of changing situations and tolerates ambiguity.
• Curiosity and Continuous Learning
• Demonstrates curiosity by exploring new ideas, seeking knowledge, asking insightful questions, and applying insights to improve processes and solutions. Actively collaborates to foster continuous improvement, pursues professional development, and deepens understanding of Ignitium products and customer needs to enhance internal processes and deliver overwhelming value to our clients.
• Bias for Action & Proactivity
• Anticipates potential challenges and opportunities and demonstrates a strong preference for taking swift, decisive action to address challenges before they escalate. Continuously seeks improvements in processes as well as the strategic application of products and solutions, driving positive change.
• Effective Communication
• Consistently demonstrates clear, respectful communication by actively exchanging information, listening attentively, and ensuring mutual understanding of goals and progress. Engages with honesty and collaboration, fostering timely and constructive interactions.
• Commitment to Collaboration and Excellence
• Consistently demonstrates dedication to achieving the highest standards in all projects and responsibilities while collaborating effectively to achieve shared goals across departments and functions. This involves open communication, mutual respect, and a willingness to share ideas, responsibilities, and resources. They actively seek input, build strong relationships, and contribute to a team-oriented culture, ensuring that diverse perspectives are leveraged to drive excellent outcomes.

Ignitium’s North Star

• Mission: Orchestrate Account-Based Experiences that drive revenue for high-growth companies.
• Vision: Transform the enterprise B2B buying experience.
• Values:
• Integrity
• Trust
• Collaboration
• Excellence
• Agility
• Generosity

Knowledge and Skills

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job:

• Strong technical, creative, and analytical mind and background
• Strong project management skills
• Deadline and detail-oriented
• Ability to effectively learn and utilize AI best practices
• Showcase leadership potential

Education and Experience

• Experience in marketing, tech, and AI systems is a plus

Physical Requirements

• Essential functions require sufficient physical ability to stand or sit for prolonged periods of time and operate office equipment requiring repetitive hand movement and fine motor coordination, including the use of a computer keyboard.

Equipment/Tools Utilized

Duties of this position will require regular use of these types of machinery, equipment, and tools:

• Office equipment, including copy machines, computers, and phone

Environmental Conditions

While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:

• Noise Conditions: Exposed to noise consistent with a standard office environment
• Injury Exposure: The position requires working with standard office equipment – copy machines, computers, and phones
• Atmospheric Exposures: Typical office environment conditions

NOTE: Ignitium LLC retains the discretion to add to or change the duties of the position at any time.