What are the responsibilities and job description for the Customer Experience & Order Fulfillment Intern position at ifm?
Brief Description
Position Description
As a Summer Intern in Order Fulfillment, you will gain hands-on experience in customer service and data processing while supporting our team in meeting critical deadlines for our customers. This internship provides an opportunity to develop practical skills in order management, data accuracy, and customer interactions.
Job Responsibilities
ifm efector, inc., headquartered in Malvern, PA, has earned the distinguished Top Employers certification for 2020 and 2021 in North America for our outstanding people practices. ifm efector is the US subsidiary of ifm electronic gmbh, a global company with over 8,750 employees in 165 countries serving 155,000 customers worldwide. Our core business is the development and production of sensors and controls for industrial automation and process applications.
"Exceptional success can only be achieved when the employees believe in the company and when they know that they are treated in a fair and honest way." -ifm philosophy
ifm is a privately-owned company whose success can be attributed to three guiding principles: Employees First, Customer Loyalty, and Safe Growth. With a supportive and collaborative culture, ifm welcomes new ideas and fosters honest communication and trust. Distinguished by their individual capabilities and contributions, every employee plays a role in the success of our business, so that we may provide innovative solutions to meet and exceed our customer’s business needs. ifm is dedicated to ensuring employees are engaged, enabled, and empowered to realize their full potential in a positive, diverse, and inclusive work environment filled with meaning and a shared sense of purpose.
“We have amazing products, but best of all we have amazing people. This is a core value of our success.” - Roger Varma, CEO, ifm efector
Position Description
As a Summer Intern in Order Fulfillment, you will gain hands-on experience in customer service and data processing while supporting our team in meeting critical deadlines for our customers. This internship provides an opportunity to develop practical skills in order management, data accuracy, and customer interactions.
Job Responsibilities
- Assist with processing customer orders, quotes, and other related transactions.
- Help gather and clarify information from customers to ensure accurate processing.
- Support maintaining customer master data and verifying records.
- Learn to manage order and quote activities efficiently while maintaining high accuracy.
- Strong attention to detail and willingness to learn data entry processes.
- Ability to type accurately (approx. 45 wpm) and manage tasks efficiently.
- Good verbal and written communication skills.
- Comfortable working both independently and collaboratively as part of a team.
- Basic computer skills, including Microsoft Office, email, and internet navigation. Exposure to ERP systems, Salesforce, or SAP is a plus but not required.
- Available for an on-site internship, spending most of the time working at a computer.
- Flexible and adaptable to changing business needs and schedules.
ifm efector, inc., headquartered in Malvern, PA, has earned the distinguished Top Employers certification for 2020 and 2021 in North America for our outstanding people practices. ifm efector is the US subsidiary of ifm electronic gmbh, a global company with over 8,750 employees in 165 countries serving 155,000 customers worldwide. Our core business is the development and production of sensors and controls for industrial automation and process applications.
"Exceptional success can only be achieved when the employees believe in the company and when they know that they are treated in a fair and honest way." -ifm philosophy
ifm is a privately-owned company whose success can be attributed to three guiding principles: Employees First, Customer Loyalty, and Safe Growth. With a supportive and collaborative culture, ifm welcomes new ideas and fosters honest communication and trust. Distinguished by their individual capabilities and contributions, every employee plays a role in the success of our business, so that we may provide innovative solutions to meet and exceed our customer’s business needs. ifm is dedicated to ensuring employees are engaged, enabled, and empowered to realize their full potential in a positive, diverse, and inclusive work environment filled with meaning and a shared sense of purpose.
“We have amazing products, but best of all we have amazing people. This is a core value of our success.” - Roger Varma, CEO, ifm efector