What are the responsibilities and job description for the Electric Service Technician position at IES Residential?
General Job Description
Position Summary
IES Residential is seeking skilled and experienced Electric Service Technicians to join our growing Service Organization in and around Greensboro, North Carolina. This role requires strong technical expertise in troubleshooting, maintaining, and repairing electrical systems in residential environments, including both new construction and occupied homes.
The ideal candidate has a solid understanding of NEC codes, places a high priority on safety, and delivers exceptional customer service. As a front-line representative of IES Residential, the Electric Service Technician is expected to uphold the company’s commitment to professionalism, quality workmanship, and customer satisfaction.
Key Responsibilities
None
Minimum Years Of Experience
2-4
Qualifications
Specific Qualifications
Yes
Job Locations
US-NC-Greensboro
Company Overview
IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life.
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify
E-Verify Information
English/Spanish
Right to Work
English
Spanish
Position Summary
IES Residential is seeking skilled and experienced Electric Service Technicians to join our growing Service Organization in and around Greensboro, North Carolina. This role requires strong technical expertise in troubleshooting, maintaining, and repairing electrical systems in residential environments, including both new construction and occupied homes.
The ideal candidate has a solid understanding of NEC codes, places a high priority on safety, and delivers exceptional customer service. As a front-line representative of IES Residential, the Electric Service Technician is expected to uphold the company’s commitment to professionalism, quality workmanship, and customer satisfaction.
Key Responsibilities
- Respond to scheduled and emergency residential service calls throughout the Greensboro, NC area and surrounding communities.
- Diagnose and repair electrical issues involving panels, circuits, breakers, lighting, outlets, GFCIs, switches, and related systems.
- Perform home warranty service work while ensuring homeowner satisfaction through quality repairs and clear communication.
- Maintain a professional, courteous, and respectful demeanor when working in occupied homes.
- Accurately complete service tickets, documenting diagnostics, repairs performed, materials used, and recommended next steps.
- Ensure all work complies with National Electrical Code (NEC) requirements and OSHA safety standards.
- Maintain company vehicle, tools, and personal protective equipment (PPE) in clean and safe working condition.
- Communicate effectively with service coordinators, homeowners, and field leadership.
- Proactively identify opportunities to improve electrical system performance and enhance the customer experience.
None
Minimum Years Of Experience
2-4
Qualifications
Specific Qualifications
- Minimum of 2 years of experience as an Electric Service Technician or Residential Service Electrician.
- Proven ability to troubleshoot and diagnose residential electrical systems.
- Strong working knowledge of NEC codes and electrical compliance requirements.
- Demonstrated commitment to safety, quality workmanship, and professionalism.
- Excellent customer service, communication, and problem-solving skills.
- Valid driver’s license with a clean driving record.
- Ability to pass a background check and drug screening.
- Ability to work independently and travel to residential job sites throughout the Greensboro, NC area.
- Work is performed in new construction and occupied residential homes, requiring professionalism in customer-facing environments.
- Must be comfortable working in attics, crawl spaces, and confined areas within existing structures.
- Frequent driving between job sites using a company vehicle.
- Ability to lift and carry up to 50 pounds and safely operate hand and power tools.
- Requires standing, walking, crouching, climbing ladders, and other physical activities associated with electrical service work.
- May be exposed to varying environmental conditions, including heat, cold, and outdoor weather.
- Strict adherence to company safety, vehicle, and driving policies is required.
Yes
Job Locations
US-NC-Greensboro
Company Overview
IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life.
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
- Safety is Priority One - and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
- Auto and Home Insurance Discount Programs
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify
E-Verify Information
English/Spanish
Right to Work
English
Spanish