Electric Service Technician / Single Family Lead

General Job Description

Position Overview

IES Residential, Inc. is seeking an experienced Electric Service Technician / Single Family Lead to perform advanced electrical service, maintenance, troubleshooting, and repair work. This role is responsible for resolving complex electrical issues, supporting field operations, and delivering professional customer service while ensuring compliance with safety standards and electrical codes.

Key Responsibilities

• Service, maintain, troubleshoot, and repair electrical systems and equipment.
• Diagnose and resolve complex electrical issues in residential, commercial, or operational settings.
• Review service requests, plans, specifications, and work orders.
• Communicate with customers about repairs, recommendations, timelines, and service needs.
• Ensure all work complies with company policies, safety standards, and applicable electrical codes.
• Maintain accurate service records and customer documentation.
• Coordinate with employees, vendors, subcontractors, and internal departments.
• Mentor and support less experienced technicians as needed.
• Monitor tools, materials, equipment, and job-site conditions for safety and efficiency.
  
  
  

Minimum Education

None

Minimum Years Of Experience

2-4

Qualifications

Specific Qualifications

• Previous electrical service, maintenance, troubleshooting, or repair experience.
• Strong knowledge of electrical systems, testing equipment, safety practices, and codes.
• Ability to read blueprints, schematics, and electrical documentation.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• High school diploma or GED preferred.
• Relevant licenses or certifications preferred and required where applicable.
• Must be able to pass required background and motor vehicle record checks.
  
  
  

Physical Requirements and Work Environment

• Must be able to work on-site and in person; this is not a remote or hybrid position.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Ability to stand, walk, climb, kneel, bend, crouch, crawl, reach, and work throughout the day.
• Comfortable working indoors and outdoors, including attics, crawlspaces, confined spaces, elevated areas, and active construction sites.
• Exposure to weather, noise, dust, and typical jobsite conditions.
• Must be able to wear required personal protective equipment.
• Ability to drive or travel between job sites as needed.
• Overtime, modified schedules, or occasional weekend work may be required.
• Reliable attendance and dependable transportation required.
  
  
  

License Required

Yes

Job Locations

US-NC-Wilmington

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs
  
  
  

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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Right to Work/Ley de Derecho al Trabajo

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