What are the responsibilities and job description for the IT Support Technician position at IDR, Inc.?
IDR is seeking an IT Support Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the IT Support Technician :
This will be a hands-on position. This person will be on the go and required to travel to different city buildings to provide support. They will be working with a ticketing system for documenting and completing work. Will work with Windows profile management supporting information transfers between computers.
Required Skills for the IT Support Technician:
Position Overview/Responsibilities for the IT Support Technician :
This will be a hands-on position. This person will be on the go and required to travel to different city buildings to provide support. They will be working with a ticketing system for documenting and completing work. Will work with Windows profile management supporting information transfers between computers.
Required Skills for the IT Support Technician:
- 2 years of experience in an IT Support role
- 2 years of experience supporting Telecom, mobile devices, and device management functions
- 2 Years of experience working through ticketing systems
- Strong experience with asset/inventory tracking and process documentation
- Prior experience working with City/Government organizations (Highly preferred)
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row