What are the responsibilities and job description for the Field Technician II position at IDR, Inc.?
IDR is seeking a Field Technician II to join one of our top clients for an opportunity in Topeka, KS. In this role, you’ll support a large-scale low-voltage installation and service program for a leading organization in the retail/technology services space. This is a hands-on field position where you’ll serve as an onsite lead, ensuring quality installations while supporting standardization and training as partner and subcontractor usage grows.
This is a fully onsite role in Topeka, KS.
Position Overview for the Field Technician II:
- Serve as an onsite lead, directing, inspecting, and auditing technician work to ensure installation quality and consistency.
- Perform low-voltage installation and service work at customer sites, including configuring, troubleshooting, testing, and documenting results.
- Act as an escalation point in the field—communicating updates to project teams and helping drive issue resolution.
- Support training and coaching for internal team members and subcontractors to reinforce best practices and reliable installs.
- Travel throughout the region as needed and remain flexible with shifts and occasional work outside standard hours.
Requirements for the Field Technician II:
- 2 years of Technician I experience (or equivalent low-voltage installation/service background) with proven field troubleshooting and testing skills
- Proficiency in at least 5 of the following: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
- Ability to work independently in the field with minimal direction, while also serving as an onsite lead and escalation point
- Strong communication, organization, attention to detail, and customer service skills with the ability to multitask under pressure
- Ability to travel as needed and perform physical job demands (climbing ladders, working in ceilings/overhead areas, and lifting up to 45 lbs)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.