What are the responsibilities and job description for the Executive Experience Consultant - New York City, NY position at IDR, Inc.?
IDR is seeking an Executive Experience Consultant - New York City, NY to join one of our top clients for an onsite opportunity. This role involves designing and delivering high-impact executive briefings within a dynamic, fast-paced environment, focusing on creating memorable, human-centered experiences for top-level clients and stakeholders in the technology sector. The position combines strategic advisory with hands-on program execution, emphasizing hospitality, relationship management, and operational excellence.
Position Overview for the Executive Experience Consultant - New York City, NY:
- Serves as a strategic orchestrator and delivery lead for a high-volume executive briefing program, ensuring seamless, personalized, and impactful customer experiences.
- Designs and executes every element of the briefing process, from pre-arrival preparations to post-visit follow-up, with a focus on anticipating needs and exceeding expectations.
- Acts as the central relationship node, managing vendor relationships, coordinating logistics, and serving as the primary onsite contact during briefings.
- Operates effectively in a high-pressure environment, troubleshooting issues in real-time and maintaining high standards of execution throughout all engagements.
- Builds strong, trust-based relationships with C-level executives, internal teams, and third-party vendors to uphold program excellence and drive continuous improvement.
Requirements for the Executive Experience Consultant - New York City, NY:
- 8 years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
- A genuine, deeply held commitment to hospitality—the belief that how people feel in your care is as important as what they take away.
- Proven ability to manage multiple high-stakes projects simultaneously in a fast-paced, deadline-driven environment without compromising quality.
- Strong executive presence: confidently, warmly, and clearly communicating at all organizational levels, from administrative staff to C-suite.
- Demonstrated skill as a relationship manager—building trust across vendors, internal stakeholders, and senior customer contacts alike.
What's in it for you?
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).