What are the responsibilities and job description for the Door & Hardware Installation Technician position at IDN Door and Hardware Sales?
About Us:
IDN Global, Inc. is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products. IDN Door and Hardware, found in Livonia, MI, specializes in service and wholesale/distribution of doors, frames, and hardware.
Job Description:
Based in Livonia, MI, the individual in this position supplies superior service to IDN’s customers through on-site installation and repair of doors and door hardware.
Pay: Based on experience.
Responsibilities Include:
§ On-the-job training under an experienced door technician.
§ Perform scheduled, on-site service of doors and hardware.
§ Service calls as needed during a regular shift (not 24/7).
§ Communication with customers before arrival and while on-site.
§ Growth in product knowledge in the areas of mechanical door hardware, doors and frames, and electronic access control systems.
Key Working Relationships:
The successful candidate will report to the General Manager at IDN Door & Hardware in Livonia, MI. The individual will also collaborate closely with other staff members and service technicians.
Requirements:
§ Must be self-driven, teachable, and hardworking.
§ Strong mechanical skills preferred but not required.
§ Ability to learn proper diagnostic techniques and make appropriate recommendations to perform job functions.
§ Ability to utilize company-provided technology, including computer/tablet, to record work and perform job functions.
§ Professional verbal and written communication skills.
§ Maintain a professional demeanor and presence at all times.
§ Organizational skills, with an ability to multi-task, prioritize, and manage time effectively.
Why Apply?
§ Full-time employment with work-life balance.
§ Opportunity to train under an experienced technician.
§ IDN-provided service vehicle.
Monetary and job level growth potential
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tools provided
- Vision insurance
Work Location: In person
Salary : $25 - $30