What are the responsibilities and job description for the Partner Account Director position at Identify Solutions?
Partner Account Director – North America
📍 Chicago, IL (Hybrid)
💰 $100,000 - $150,000 Base Uncapped Commission (Double OTE)
🚀 Strategic Partnerships | Benefits Technology | HR Tech | Enterprise SaaS
About the Opportunity
We're partnering with a market-leading HR technology business that helps some of the world's largest employers deliver exceptional employee experiences through innovative reward, benefits, wellbeing and engagement solutions.
Following significant investment and continued global expansion, the company is looking to appoint a Partner Account Director to manage and grow a portfolio of strategic partnerships across North America.
This is a highly commercial role focused on generating revenue through existing partnerships rather than recruiting new ones. The business already has an established ecosystem of Tier 1 and Tier 2 partners across Benefits Administration, Employee Benefits Consulting, Payroll and HCM, and is looking for someone who can maximise the value of those relationships through strategic account management, partner enablement and joint go-to-market execution.
Why Join?
✅ Established partner ecosystem already in place
✅ Proven playbooks, frameworks and operating model
✅ Strong executive support and investment
✅ Dedicated Partner Marketing resource based in Chicago
✅ Significant opportunity to influence partner-led growth across North America
✅ High visibility role working closely with Sales, Marketing, Product and Customer Success
✅ Opportunity to build executive relationships with some of the most influential organisations in the HR, Benefits and Payroll ecosystem
The Role
You'll take ownership of a portfolio of strategic partners, helping to increase referral activity, partner-sourced pipeline and revenue generation.
Responsibilities include:
- Managing and growing strategic partnerships across North America
- Building executive-level relationships within partner organisations
- Developing and executing joint business plans
- Driving qualified referral opportunities into the sales organisation
- Supporting co-selling opportunities from introduction through to close
- Running regular business reviews and pipeline meetings
- Working closely with Partner Marketing on campaigns, events and enablement initiatives
- Identifying growth opportunities within partner client portfolios
- Maintaining visibility of partner performance, pipeline and revenue through Salesforce
- Acting as a trusted advisor to senior partner stakeholders
What They're Looking For
You'll ideally bring experience from the US Benefits Administration, Benefits Technology, Payroll, HCM or wider HR Technology ecosystem.
Experience required:
- Experience managing strategic partnerships, alliances or channel relationships
- Track record of generating revenue through indirect sales channels
- Strong executive stakeholder management skills
- Experience creating and executing joint business plans
- Partner-led pipeline generation experience
- Strong commercial and relationship management ability
- Experience working with enterprise customers and complex sales cycles
Particularly relevant backgrounds include:
- Benefits Administration Providers
- Employee Benefits Consultants
- Payroll Providers
- HCM Platforms
- HR Technology Vendors
- Employee Experience Technology Companies
Package & Benefits
💰 $100,000 - $150,000 Base Salary
💸 Double OTE ($200,000 - $300,000)
🏢 Hybrid Working (Chicago area)
✈️ 20 Days PTO
🎂 Birthday Off
❤️ Additional Personal Wellbeing Time
🩺 Medical Cover
🦷 Dental Cover
👁 Vision Cover
🤒 Life & Disability Insurance
🤑 401(k)
If you have experience building strategic partnerships within Benefits, HR Technology, Payroll or HCM and enjoy driving commercial growth through partner ecosystems, we'd love to hear from you.
Salary : $100,000 - $150,000