What are the responsibilities and job description for the Key Account Manager III position at IDEMIA?
Overview:
IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000 employees around the world and 150 partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.
Responsibilities:
- Account Ownership: Manage and grow a portfolio of strategic third-party technology and channel partners, focusing on win-win partnerships and revenue expansion.
- Solution Selling: Lead consultative sales engagements by understanding customer security challenges and tailoring integrated biometric and access control solutions that deliver measurable value.
- Business Development: Identify and pursue new strategic opportunities within channel partners and key strategic technology collaborators
- Strategic Planning: Develop and execute and follow progress against KPI’s defined on QBR ‘s that align with company objectives, focusing on customer satisfaction, retention, and profitability.
- Cross-Functional Collaboration: Work closely with product, engineering, and marketing teams to ensure customer requirements are met and to influence future product development.
- Channel Management: Collaborate with system integrators, distributors, and technology partners to build joint go-to-market initiatives and maximize market penetration.
- Forecasting & Reporting: Provide accurate sales forecasts, pipeline reports, and account plans using tools and QBR’s to Idemia Executive Management
- Industry Insight: Stay informed about market trends, competitor activities, and emerging technologies to position the company as a trusted advisor.
- Experience: 5–8 years in enterprise or strategic account management, ideally within access control, biometrics, identity management, or physical security industries.
- Sales Expertise: Proven success in solution or consultative selling, managing complex sales cycles with multiple stakeholders.
- Technical Aptitude: Understanding of physical and logical security systems, including hardware, software, and integration platforms.
- Relationship Builder: Strong interpersonal skills with experience engaging senior-level decision-makers (CIOs, CSOs, Security Directors).
- Analytical & Strategic Thinking: Ability to translate customer challenges into actionable business solutions and long-term strategic value.
- Travel: Willingness to travel to client sites, industry events, and partner meetings as required.
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