What are the responsibilities and job description for the Senior Operations Manager position at Ideematec Inc.?
Ideematec, Inc., with its offices in Arizona, is a German provider of high-performance solar tracking systems. An international track record of over 9 GW deployed, more than 15 years of experience in the tracker field and 82 diverse patents, Ideematec is a trusted partner in advanced solar PV tracking technology.
To support our continued growth in North America, we are seeking a Senior Operations Manager to lead and optimize people operations, business processes, and cross-functional coordination across the organization. This is a hybrid role based in our Scottsdale, AZ office and will work 3–4 days per week onsite.
The Senior Operations Manager is responsible for managing day-to-day business operations across HR, finance, and administrative functions, while driving process improvements and ensuring operational consistency. This role focuses on process ownership, team enablement, and operational performance, and supporting scalable systems as the organization grows. You will work closely with the CEO and department leaders to ensure efficient execution of business processes, maintain operational continuity, and support overall organizational performance
Responsibilities
Human Resources & People Operations
- Own and manage end-to-end HR operations, including payroll coordination, employee records, and benefits administration
- Ensure compliance with labor laws, company policies, and HR best practices
- Partner with leadership on hiring, onboarding, performance management, and offboarding processes
- Act as the primary escalation point for employee-related issues and operational needs
- Drive improvements to HR systems, processes, and employee experience
- Assist with performance management processes and workforce planning initiatives
- Maintain clear documentation and ensure continuity across all people operations
Operations & Process Management
- Own and continuously improve core business processes
- Identify inefficiencies, gaps, or risks and implement scalable solutions
- Develop and maintain SOPs to ensure consistency and operational continuity
- Implement tools and systems to improve visibility into tasks, ownership, and deadline
- Serve as a key operational liaison between North American teams and international stakeholders
- Escalate operational risks and challenges to leadership and support resolution efforts
Financial Operations Oversight
- Oversee financial operations, including coordination with internal and external stakeholders
- Support financial reporting processes and provide visibility into operational performance
- Partner with the Project Accountant to review financial workflows, reporting structures, and controls
- Monitor high-level financial performance indicators (cash flow, reporting timelines, process accuracy)
- Ensure audit readiness and proper documentation standards are maintained
Cross-Functional Coordination & Team Alignment
- Directly report to and support CEO
- Act as a liaison across HR, accounting, and administrative functions to ensure alignment
- Coordinate priorities and responsibilities across teams to support smooth execution
- Facilitate communication between North American and international teams
- Support implementation of company-wide initiatives and operational projects
- Communicate with US and international C-Suite to ensure business continuity during employee absences, transitions, or growth phases
Qualifications
- Bachelor’s degree in Business Administration, HR, Finance, or related field
- 4–7 years of experience in operations, HR, or business operations roles
- Strong experience in HR operations, payroll, and compliance
- Working knowledge of accounting workflows
- Proven experience improving processes and building scalable systems
- Ability to manage cross-functional coordination without direct authority
- Strong organizational, analytical, and problem-solving skills
- Excellent communication and stakeholder management skills
Ideematec is an equal opportunity employer that offers competitive compensation, 401(k) retirement savings plan with company match, comprehensive health benefits package as well as a modern- and flexible work environment suited to any fitting candidates' needs. Ideematec offers opportunities for professional development and career growth within a dynamic and rapidly expanding industry.