What are the responsibilities and job description for the F&B Attendant position at Ideal?
Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.
Food and Beverage Attendants provide exceptional customer service throughout the entire event or dining experience and assist with various operational tasks. Successful Talent present themselves professionally and anticipate guests’ needs.
Primarily responsible for ensuring buffet or cafeteria-style settings run smoothly by serving food, replenishing supplies, and attending to guests’ needs in a casual, high-volume environment. Directly interacts with guests, maintains food quality and variety, and assists with event setup and breakdown.
Responsibilities- Serving Buffet Food: Serve food to guests from buffet stations, ensuring accurate portion sizes and replenishing food as needed.
- Maintaining Food Stations: Regularly check and replenish buffet items, ensuring that food levels remain stocked and fresh throughout the event.
- Guest Assistance: Offer guidance and assistance to guests as they navigate food stations, ensuring a smooth and enjoyable experience.
- Monitoring Supplies: Track inventory of food and beverage supplies, alerting management when restocking is needed.
- Tidying Dining Area: Keep the dining area neat by clearing used plates, refilling drinks, and adjusting seating arrangements.
- Ensuring Cleanliness: Perform light cleaning tasks such as wiping down food stations, sweeping floors, and removing trash during and after the event.
- Food Safety: Follow proper food handling procedures to maintain hygiene standards throughout the event.
- Special Requests: Address guest needs or special requests, such as dietary preferences or allergies, with attention to detail.
- Event Support: Assist other event staff with setting up and breaking down the event, ensuring all areas are prepared for guests and cleaned afterward.
- Previous experience as a food & beverage attendant, banquet/catering server, or restaurant event staff.
- Exceptional customer service skills.
- Experience serving guests during events.
- Attention to cleanliness and safety.
- Patience and a customer-oriented approach.
- Excellent people skills with a friendly attitude.
- Responsible, trustworthy, and team player qualities.
- Physical ability and stamina to stand for long periods and carry/lift heavy items.