What are the responsibilities and job description for the Accounts Receivable Specialist position at Ideal Eye Surgery, LLC?
About Us:
At Ideal Eye Surgery, we embrace the evolution of eye care by leveraging cutting-edge technology and innovative surgical techniques. Departing from an era of the traditional, one-size-fits-all approach, we tailor our treatments to suit your unique needs.
In a landscape where many ophthalmology practices adhere to outdated methods, we are committed to investing time and expertise to uncover your ideal solution. Our dedicated team of experienced doctors prioritizes fostering strong collaborative partnerships with your primary eye care doctor, allowing them to continue the long-term care of your eyes. That enables us to provide you with an enlightening initial evaluation and opportunities for informed discussions that will guide you toward the best surgical decision.
Position Overview
We are seeking a detail-oriented Accounts Receivable Specialist to join our team. This role is responsible for managing patient payments, reconciling discrepancies, processing refunds, coordinating with collections, and handling insurance/payer payments. The ideal candidate is accurate, efficient, and thrives in a fast-paced environment.
Key Responsibilities
The Key Responsibilities include but are not limited to:
Patient Statements & Allocation
- Accurately allocate patient funds within our EHR system (DrChrono).
- Prepare, send, and track patient statements, including itemized versions when requested.
Payment Processing
- Process patient payments (phone, check, and electronic) and post them in the appropriate systems.
- Send secure email payment links when required.
- Complete daily daysheet requirements according to SOPs.
Refunds
- Manage and execute patient refunds on a bi-weekly basis, ensuring accuracy and timeliness.
Collections
- Maintain and track accounts in collections.
- Collaborate with the collections vendor to monitor payment activity and status.
Patient Communication
- Communicate with patients via phone and text message software for collections, balances, credits, and refunds
Qualifications
Education
- High school diploma or equivalent (required).
Experience
- 2-4 years in accounts receivable, accounting, or cash-handling.
Skills & Abilities
- Strong accuracy and attention to detail in money allocation.
- Comfortable in a fast-paced, high-throughput environment.
- Proficient in billing software, practice management systems, and Microsoft Office Suite (Word, Excel).
- Effective communication skills for interactions with team members and patients.
- Ability to manage multiple tasks and deadlines simultaneously.
- Strong problem-solving skills to resolve claim discrepancies independently.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: Hybrid remote in O'Fallon, IL 62269
Salary : $20 - $24