Housekeeping Supervisor

at Dexterra in Boise, Idaho, United States

Job Description

Company Description

WHO ARE WE?

We’ve been serving clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?

The Housekeeping Supervisor leads and coordinates all Housekeepers and Janitors, ensuring the cleanliness, sanitation, and presentation of the accommodation and common facilities meet Dexterra’ s highest standards.

This role is critical to the success of a rapidly scaling operation. The project will launch at approximately 500 rooms and expand quickly to 2,000 rooms, requiring strong leadership, planning, and execution. The Housekeeping Supervisor is responsible for day-to-day supervision, workforce scheduling, quality control, and coordination with the Site Manager to support operational growth.

The successful candidate will be a hands-on leader who sets expectations, drives accountability, and ensures facilities remain clean, safe, and guest-ready at all times.

YOUR WORK WILL INCLUDE

Leading, supervising, and coordinating all Housekeepers and Janitors across accommodation and common areas

Providing daily guidance, coaching, and support to team members while setting a positive example

Planning and scheduling housekeeping and janitorial staff within budget parameters, aligned to occupancy levels

Conducting regular inspections to ensure cleanliness, sanitation, and quality standards are consistently met

Managing housekeeping inventories and ordering supplies in accordance with budget and operational needs

Assisting the Site Managers with administrative reporting, including:

Timesheets

Incident and accident reports

Staffing and operational documentation

Supporting facility shutdowns or ramp-downs, including inventory reporting and deep-cleaning activities

Observing, documenting, and reporting maintenance issues, damage, or deficiencies to management

Ensuring compliance with WHMIS, HACCP, and Food Safe standards

Supporting onboarding and training of new housekeeping staff as the site scales

Maintaining strong communication with site leadership to support operational planning and growth

Qualifications

WHO ARE WE LOOKING FOR?

8 years of experience in housekeeping or a related facilities services field

8 years of experience in a senior or supervisory housekeeping role

Experience supporting large-scale or rapidly growing accommodation environments

Prior experience in workforce accommodations, hospitality, or institutional environments preferred

Familiarity with accommodation or property management software is an asset

Strong leadership, organization, and communication skills

Ability to manage teams, schedules, and priorities in a fast-paced, high-volume environment

Additional Information

Dexterra is an Equal Opportunity Employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected by applicable law.