Hospitality Services

at St. Luke's Health System in Boise, Idaho, United States

Job Description

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

What You Can Expect:

The Hospitality Services, under direct supervision, assists in the service of meals for patients, visitors, and staff.

• Responsible for delivering meals to patients. Uses patient identification tools. Inspects patient trays to ensure items match menu and instructions.

• Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.

• Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.

• Prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality.

• Follows established cash handling procedures to manage change for guest transactions and ensure proper charges for guest meals.

• Adheres to all food hygiene and health and safety requirements in order to meet regulatory and company standards.

• Resolves basic issues using knowledge of procedures and policies. Refers more complex issues to higher-level staff.

• May act as first point of escalation. May participate in interview, training and onboarding process as needed. Participate in performance improvement initiatives as needed.

• Performs other duties and responsibilities as assigned.

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.